Business Systems Analyst

Sigma Technologies•Perrysburg, OH

22h•Remote

About The Position

Business Systems Analyst Location: Remote (U.S.) Are you an expert in Deltek Vantagepoint and looking to join a supportive, passionate team? We have an attractive opportunity for you! Sigma Technologies is a growing engineering and design firm with over 500 team members across 30+ states. For more than 25 years, our work for the power and telecommunications industries has helped accelerate and fortify positive impact in communities across the country. Our core values — Safety, Honesty, Truth, and Decency — fuel our culture. We are TeamSigma™. To learn more about working at Sigma, visit our careers page. If you do not have IT Help Desk or related experience, please refer to our other open positions: https://bit.ly/TeamSigmaJobs While we may list our openings in multiple locations, you only need to apply to one, as they are remote. Please note: This position can work remotely, but new hires will be required to come to our headquarters in Perrysburg, OH, for an initial 2-week in-person paid orientation and training period. Position Description Sigma Technologies is hiring a Business Systems Analyst to help align business needs with the systems that support them. This role is ideal for someone who enjoys working directly with stakeholders, understanding how teams operate today, and ensuring software solutions actually meet business requirements. You will partner with internal teams and external software vendors to evaluate system capabilities, request enhancements, validate functionality, and ensure solutions are delivering the intended results.

Requirements

Bachelor’s degree in Information Technology, Business Systems, Business Administration, or a related field
Minimum 1–3 years of experience in a Business Systems Analyst, Business Analyst, or similar role
Experience gathering requirements directly from business stakeholders
Demonstrated experience evaluating system capabilities and working with software vendors
Experience supporting system implementations, enhancements, or upgrades
Strong requirements gathering and documentation skills
Ability to translate business needs into system solutions
Understanding of the software development lifecycle (SDLC)
Experience with system testing, validation, and user acceptance testing
Strong analytical, troubleshooting, and problem-solving skills
Excellent written and verbal communication skills
Ability to communicate effectively with both technical and non-technical audiences
Comfortable managing multiple priorities in a fast-paced environment
Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Willingness to travel overnight as needed
Availability: 40 hours/week, Monday–Friday, 8:00 AM – 5:00 PM Eastern Time; occasional evening or weekend work as required
Dependable transportation, valid driver’s license, and insurance
Ability to pass background check, drug test, and driving record check
Authorized to work in the United States
Must be able to endure frequent, lengthy periods of sedentary work and sit for prolonged periods of time
Must be able to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time
Must have the physical ability to perform activities such as preparing and analyzing data and figures, transcribing notes, and viewing a computer terminal; these activities require close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Must have the physical ability to express or exchange ideas by means of the spoken word and convey detailed or important spoken instructions to other workers accurately, often in a group setting
Must have the ability to receive detailed information through oral communication and discriminate sounds
Must have the ability to pick up computer hardware (up to 30 pounds), set up workstations/network hardware, and connect devices to the network

Responsibilities

Meet with business stakeholders to understand workflows, challenges, and system needs
Translate business requirements into clear functional and system specifications
Evaluate whether existing systems meet business requirements; identify gaps
Work directly with software vendors to request configurations, enhancements, or new functionality
Coordinate and support system enhancements, upgrades, and feature rollouts
Validate that implemented changes meet documented requirements and business expectations
Support system testing, quality assurance, and user acceptance testing (UAT)
Ensure data accuracy, system reliability, and process alignment across platforms
Create and maintain documentation, process flows, and user guides
Support end users during system changes and adoption
Drive continuous improvement through feedback, lessons learned, and post-implementation reviews
Perform other duties as assigned