Business Systems Analyst

Tutor Perini•Gulfport, MS

12h

About The Position

As a Business Systems Analyst at Tutor Perini Corp., you will have the opportunity to analyze and manage data within the Dynamics 365 CRM system to support business operations and decision-making. This entry-level position is ideal for individuals seeking to launch their careers in data analysis, with a focus on customer relationship management (CRM) systems.

Requirements

Post-secondary education in Information Systems, Data Analytics, Marketing, Computer Science, Business Administration, or a related field.
0-2 years of experience in data analysis, data management, or a related role (internships and academic projects will be considered).
Familiarity with CRM systems, preferably Microsoft Dynamics 365, is a plus.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.
Proficiency in data analysis tools and languages like Excel, SQL, and Power BI.
Basic understanding of CRM concepts and data structures.

Nice To Haves

Relevant certifications, such as Microsoft Certified: Dynamics 365 Fundamentals or Microsoft Certified: Data Analyst Associate, are advantageous but not required.

Responsibilities

Data Analysis and Reporting:
Collect, analyze, and interpret Dynamics 365 CRM system data.
Generate regular and ad-hoc reports to provide insights into behavior, trends, and other key performance indicators.
Assist in developing dashboards and visualizations to present data findings to stakeholders.
Data Management:
Maintain data integrity within the CRM system by performing regular data audits and cleaning.
Ensure data accuracy and consistency by implementing data governance standards and best practices.
Support data migration and integration projects as needed.
Business Support:
Work closely with business units to understand their data needs and provide analytical support.
Collaborate with the CRM Administrator and development team to enhance data collection and reporting capabilities.
Assist in identifying process improvements and automation opportunities within the CRM system.
Technical Support:
Provide first-level support for CRM users by troubleshooting and resolving data-related issues.
Assist in the configuration and customization of the Dynamics 365 CRM system to meet business requirements.
Document data processes, workflows, and user guidelines.