Business Systems Analyst (Remote)

CS Energy•Bend, OR

44d•Remote

About The Position

The Business Systems Analyst (BSA) partners with teams across the company to translate evolving business needs into clear, scalable technology solutions. the BSA works closely with stakeholders and technology teams to define requirements, streamline processes, and support key initiatives. By aligning people, workflows and technical platforms, this role reinforces operational stability and enables consistent project execution.

Requirements

Bachelor's degree in Information Systems, Business Administration, or related field
5-7+ years' experience as a Business Systems Analyst, Product Analyst, or similar role in a technology-focused organization
Strong knowledge of enterprise business processes
5+ years' experience with SQL preferred
Strong understanding of business process modeling (BPMN), data modeling, APIs, and system integration
Experience documenting clear business requirements, user stories, process flows, and acceptance criteria
Familiarity with systems integrations and data flows across multiple platforms
Experience with low-code/no-code development platforms preferred
Understanding of basic relational database concepts
Proficient in process mapping and wireframing tools such as Lucid, Visio, and Figma
Hands-on experience with enterprise task & requirements management tools like Jira, Confluence, and Smartsheet
Strong organizational and project coordination skills, able to support multiple simultaneous initiatives
Demonstrated experience working closely with technical teams, end users, and diverse business stakeholders
Ability to identify, escalate, and facilitate resolution of issues and risks in a structured manner
Excellent verbal and written communication skills, with the ability to translate technical concepts for business audiences
Proficient use of Microsoft Office tools including Word, Excel, Outlook, PowerPoint, Visio and SharePoint
Naturally inquisitive, energetic, and solutions-focused
Adaptable self-starter with a collaborative, team-oriented mindset

Responsibilities

Collaborate with business stakeholders and technical teams to elicit, document, and prioritize clear business requirements, user stories, and acceptance criteria for new systems or enhancements
Analyze existing processes, workflows, and data structures to identify opportunities for improvement, standardization, and automation
Create process maps, data flow diagrams, wireframes, and other documentation to support solution design and ensure shared understanding
Lead workshops, interviews, and working sessions to capture user needs, pain points, and future-state objectives
Create test plans to guide user acceptance testing (UAT), including developing test cases, coordinating execution, and tracking results
Participate with IT developers in testing changes and implementations to ensure functionality
Conduct gap analyses between current and future state processes and recommend automation opportunities
Troubleshoots, analyzes, and identifies root issue causes
Act as a liaison between business users and technical teams, ensuring that proposed solutions align with business objectives and are feasible within technical constraints
Identify and resolve project issues or risks, escalating where necessary to ensure timely decision-making and issue resolution
Lead change management activities such as creating training materials, conducting user training sessions, and supporting go-live support
Maintain up-to-date documentation in Confluence, SharePoint, or similar platforms to ensure traceability and easy access by all project stakeholders
Contribute to the continuous improvement of business analysis standards, tools, and practices.
Foster strong working relationships with diverse corporate functions such as Procurement, Finance, Engineering, Business Development, and IT

Benefits

Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance.
Employees can enroll in our company's 401(k) plan and are provided vacation, sick and holiday pay.

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