Business Systems Analyst

GreenStone Farm Credit Services•Saint Paul, MN

About The Position

GreenStone Farm Credit Services is seeking a Business Systems Analyst to join our Information Services team. This role plays a key part in delivering technology solutions that support and enhance business processes across the organization. The Business Systems Analyst collaborates with business partners, technical teams, and vendors to gather requirements, design solutions, facilitate meetings, and ensure high‑quality software delivery. This position is ideal for someone who enjoys problem‑solving, translating business needs into technical requirements, and supporting users through system changes. The role also carries responsibility for protecting the confidentiality, integrity, and availability of sensitive data and ensuring that technology solutions align with GreenStone’s standards and reputation. Get to know GreenStone Our $15 billion portfolio of customers, ranging from rural homeowners to global agriculture and food businesses, provides our employees with a unique opportunity to maintain a local presence while working for a top workplace. Our diverse business structure provides exciting opportunities for passionate, talented professionals in many areas. Additionally, many of our team members are highly respected in their area of expertise at both the state and national level making GreenStone one of the top Farm Credit associations in the country. Culture Core Four values steer everything we do at GreenStone. Customer First, Delivery Quality, Get involved, Do the right thing. Employees work as a team to create a company fueled by the desire to best serve each other and our customers every day. Greenstone culture promotes innovative thinking, professional development, health and wellness, and a relaxed work environment with flexible schedules. What can we offer you? GreenStone trusts the people we hire. We empower employees to make the best decisions for the customer and the company.

Requirements

Bachelor’s degree required; preferred majors include Computer Science, Business, or Accounting
Strong analytical, communication, and documentation skills
Ability to manage multiple assignments and work independently with minimal supervision
Demonstrated ability to collaborate effectively with both technical and non‑technical stakeholders

Nice To Haves

Certifications such as Salesforce, nCino, Hyland OnBase, Microsoft SharePoint, CCBA, CBAP, or Microsoft Power Platform
Experience with requirements gathering, software testing, and business process analysis
Familiarity with custom line‑of-business applications and off‑the-shelf software solutions

Responsibilities

Conduct interviews, workshops, surveys, site visits, and workflow reviews to gather and document business and technical requirements
Consult with customers, colleagues, and management to understand technology needs and solution options
Review purchased software solutions to ensure features and functions meet business requirements
Research and analyze the effectiveness of existing processes and systems, documenting findings and recommendations
Develop and maintain standard templates for requirements documentation
Create clear, detailed system documentation including process flows, use cases, data dictionaries, security matrices, screen mockups, training materials, and release notes
Facilitate meetings and demonstrations to gather feedback and show progress
Provide accurate time estimates for project tasks and track progress against project plans
Identify risks, anticipate issues, and recommend mitigation strategies
Execute testing based on requirements, use cases, and test scripts with minimal supervision
Document issues and test results clearly, offering process improvement suggestions when appropriate
Demonstrate ownership of assigned projects and the ability to prioritize multiple tasks
Provide knowledgeable and professional support for custom and off‑the-shelf software solutions
Coordinate user acceptance testing and assist with user training
Communicate with vendors regarding application updates, product evaluations, and ongoing support needs
Provide second‑level support for incident and problem management
Supply test data and scenarios to support resolution of complex software issues
Verify stability and functionality of deployments across environments