business systems analyst

Starbucks•Seattle, WA

19h•Onsite

About The Position

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a business systems analyst on the Partner Systems team, you will leverage your HR systems and business process expertise as a liaison between HR Centers of Excellence and Starbucks Technology teams in support of projects and initiatives aligned support Starbucks HR priorities. You will work with IT to troubleshoot production issues and to deliver systems enhancements through requirements gathering and refinement, collaborative solution design, testing and validation. You will support end users with documentation and training.

Requirements

End user support and training, 3 years.
Functional HCM systems experience (SAP SuccessFactors preferred), 3 years.
Systems design, testing and implementation, 3 years.
Requirements, gathering and process documentation, 3 years.
Project management, 2 years.
Script development and application testing, 2 years.
Ability to communicate clearly and concisely, both orally and in writing.
Excellent customer service skills.
Proficiency in Microsoft Office Suite and digital collaboration tools.

Responsibilities

Assist with identifying, designing, and implementing new system functionality and improvements to existing systems. You will be responsible for gathering and documenting business requirements; consulting with technology to prioritize, develop, and deploy solutions; while coordinating user acceptance testing and business validation; and communicating changes to impacted stakeholders.
Act as contact for end users with system issues or problems. You will be responsible for identifying, troubleshooting and tracking software and process issues to ensure resolution and keep systems operational.
Document processes clearly and thoroughly and train others on these processes.
Participate in cross-functional teams to provide recommendations on new initiatives or projects.
Manage and coordinate aspects of small solution deliveries, internal projects, and process improvements including change management and training.
Create, modify, and deliver reports and data extracts in accordance with data governance and security requirements to support business operations.

Benefits

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.
Additionally, Starbucks offers 100%25 upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
You will also have access to backup care and DACA reimbursement.
Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies.
This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.
For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.