Business Systems Analyst

Dacotah Bank • Aberdeen, SD

9h

About The Position

The BSA provides strategic technical analysis to business partners and acts as a liaison between technical and business user groups. The focus of this position is to work closely with business units to gain in-depth understanding of banking business strategy, processes, services, roadmaps and the context in which the business operates. Identifying opportunities to find efficiencies and assisting the bank to implement and adapt to new technologies is key along with the ability to communicate recommended solutions to business and technical audiences. The BSA applies their knowledge of financial business system applications and practices to implement, integrate, research, troubleshoot and support the bank’s enterprise class banking software and workflows. Works independently under general supervision. May serve as a lead on assigned projects such as application rollouts, system migrations, and technology research while working closely with Project Management. As a BSA, you participate in all phases of the systems development life cycle – from project scoping, planning and requirements definition to issue resolution, testing, training and implementation.

Requirements

• 3+ years supporting core banking applications preferred
• Bachelor’s degree in business management, Technology, or Financial-related degree and/or a minimum of one to three+ years’ experience demonstrating knowledge in technology, operations, and business experience supporting financial services to clients.
• Strong organization and project management skills.
• Highly motivated with demonstrated desire to learn new tasks.
• Ability to research, assess, evaluate, recommend, and manage the implementation of new products and services or enhancements to existing products and services to serve customer needs and meet company goals.
• Excellent communication and documentation skills with an emphasis on presenting matters of technology in an easy-to-understand way for business customers.
• Relevant experience leading system integrations across multiple platforms
• Ability to think strategically and innovatively with the ability to balance planning with execution.
• Understanding of enterprise systems and impacts of change.
• Assist in enforcement of business systems principles and practices within the team.
• Mentor less experienced members of the team.
• Ability to create project plans or execute pre-existing plans.

Responsibilities

• Acts as a liaison between internal departments, application owners, third parties, and stakeholders to assess business needs and recommend system enhancements.
• Assists in identifying and defining systems and process alternatives capable of meeting business needs.
• Maintain, enhance or integrate systems and data by proactively identifying enterprise technology opportunities.
• Serves as business lead and subject matter expert in departmental business processes for the implementation of new or revised enterprise banking software system, processes and related systems and procedures.
• Provides configuration management, testing, and support for assigned financial systems.
• Works closely with project management and may function as a lead on many small to medium sized projects.
• Develops communication plans and leads staff on the implementation or testing of upgrades of assigned system applications.
• Assures that testing is completed successfully before implementation to the live environment.
• Reports systems issues to internal teams and systems vendors to resolve issues.
• Documents processes and results and report findings to upper management.
• Document new variations from established policy to ensure proper approvals are gained by appropriate leadership prior to implementation.
• Participate in change management control of banking systems while upkeeping detailed documentation to include configuration, mapping, and changes made to existing application systems.
• Support best practices to create, maintain, and review business process models, data flows, prototypes, business requirements, use cases, and test cases.
• Be a consummate collaborator to aid and influence technology services peers and business stakeholders, lead when necessary.
• Manage end user privilege and rights within appointed systems access by adding, removing, or modifying end user access.
• Update identity and access management procedures and produce standard annual security reporting as needed.
• Provides support and tracks issues to address end users’ requests and provides status updates.
• Facilitates training sessions for trainers or application experts on banking system functionality. Includes training on new processes (train the trainer) or to individuals on specific functionality.
• Work closely with Application owners; recommends and provides a service of review as requested for end user procedures and guidelines.
• This role involves leveraging reporting tools to create, manage, and analyze reports essential for business operations and strategic decisions. Key responsibilities include ensuring data integrity through query execution and analysis, developing standard and ad hoc reports based on user requirements, and collaborating with Data Analytics teams to resolve complex reporting challenges.
• In assigned systems, recommend best security practices and/or manage end user privilege and rights within systems access by adding, removing, or modifying end user access.

Benefits

• Health Insurance- Dacotah Bank pays 100% of the premium, family and individual coverage
• Dental Insurance- Dacotah Bank pays 100% of the premium, family and individual coverage
• Health Savings Account
• Life Insurance for the employee and family
• Paid Vacation and Sick Time
• Retirement Plan Options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level