Business Systems Analyst - 2343796
About The Position
Analyze business and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Duties to include: test and validate constant improvements in functionality, reliability, testability, availability, latency, scalability, and efficiency; ensure that technologies directly address and achieve specific Optum goals; utilize Optum’s business processes to collaborate with Optum system users to ensure systems achieve the desired goal of efficiency; utilize Optum technology and products to provide post deployment support and respond and resolve unexpected services problems in production; follow and drive all quality assurance protocols throughout the software development lifecycle and into production; responsible for gathering and documenting requirements; perform system analysis and create solutions that satisfy business needs; create and deliver high quality system solutions for our applications, products and services across all technology functions; consult with users and technology specialists to define business processes and the information systems for supporting those processes; perform analysis and also serve as business liaisons to understand and refine business requirements; provide technical support in developing systems that are cost effective and meet users requirements; create systems that work together in a cohesive manner, enforcing standards and methods consistently across the enterprise; and support both current system improvements and maintenance along with new system development. Telecommuting available from anywhere in the U.S.
Requirements
- Employer will accept a Master's degree in Information Technology and Management, Health Information Management, or a related field and two (2) years of experience in a Business Systems Analyst-related occupation.
- Position requires two (2) years of experience in the following:
- Healthcare software such as Electronic Health Records or Medical Claim processing systems
- Technical troubleshooting, resolving complex software issues and identifying root cause
- Application of Scrum principles and roles
- Relational database/SQL
- Defining complex software requirements for development
- Customer Relationship Management software such as Salesforce
- Microsoft Office Suite applications.
Responsibilities
- test and validate constant improvements in functionality, reliability, testability, availability, latency, scalability, and efficiency
- ensure that technologies directly address and achieve specific Optum goals
- utilize Optum’s business processes to collaborate with Optum system users to ensure systems achieve the desired goal of efficiency
- utilize Optum technology and products to provide post deployment support and respond and resolve unexpected services problems in production
- follow and drive all quality assurance protocols throughout the software development lifecycle and into production
- responsible for gathering and documenting requirements
- perform system analysis and create solutions that satisfy business needs
- create and deliver high quality system solutions for our applications, products and services across all technology functions
- consult with users and technology specialists to define business processes and the information systems for supporting those processes
- perform analysis and also serve as business liaisons to understand and refine business requirements
- provide technical support in developing systems that are cost effective and meet users requirements
- create systems that work together in a cohesive manner, enforcing standards and methods consistently across the enterprise
- support both current system improvements and maintenance along with new system development
Benefits
- UnitedHealth Group offers a full range of comprehensive benefits, including medical, dental and vision, as well as matching 401k and an employee stock purchase plan.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
