Business Systems Analyst
About The Position
YES Communities, founded in 2008, owns and operates manufactured housing communities with locations across the United States. YES takes a new approach to manufactured home communities and works to build and maintain an environment in each community that reflects their positive YES attitude. YES Communities strives to hire a diverse workforce that shares our vision. We empower our employees to develop a strong sense of community because we know that happy, dedicated employees make the difference. Our culture is one where leaders set clear expectations and give you the freedom to manage your goals. We invest in our employees and take pride as we watch them achieve results and make a difference in their roles every day. Position Summary: You will be responsible for analyzing, configuring, and continuously improving internal business systems and processes – spanning CRM and PMS platforms – while translating business needs into clear technical requirements and measurable outcomes. You will contribute to product roadmaps, implement data-driven workflows, and support scalable, well-governed system solutions through close partnership with cross-functional stakeholders. This role is ideal for a technically strong contributor who excels in system ownership, execution, and collaboration.
Requirements
- Bachelor’s degree in Business, Information Systems, Engineering, or related field.
- 2+ years in Business Systems Analysis, Internal Product Management, or CRM/PMS administration is preferred.
- Proficiency with SQL (joins, aggregations, performance‑minded querying) and Python (ETL scripting, APIs, and light automation) is preferred.
- Comfort with REST/JSON, webhooks, and low‑code automation tools.
- Experience supporting change management initiatives and stakeholder communication.
- Understanding of data governance principles and quality assurance practices.
- Strong collaboration, problem-solving, and written communication skills.
Responsibilities
- Serve as product owner by supporting planning, backlog refinement, and iterative delivery with continuous feedback in alignment with key business strategies.
- Administer and optimize CRM (HubSpot) architecture, fields/objects, workflows/automations, integrations, permissions, roles, and governance; maintain clean, reliable data and ensure high user adoption.
- Collaborate with other key system administrators to streamline key operation processes to ensure system interoperability with CRM, property management, and finance systems.
- Build and maintain dashboards and reporting for pipeline health, conversion, retention, and revenue metrics; enforce auditing and data quality protocols.
- Build light Python scripts for ETL, API integrations, and automation Support system implementations and upgrades by assisting with testing, documentation, and integration coordination while applying change management best practices.
- Identify and execute continuous improvement opportunities to enhance system performance, usability, and data reliability.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1-10 employees
