Business Systems Analyst – Court Case Management Systems

IT Automation LLC • Raleigh, NC

4d

About The Position

We are seeking an experienced Business Systems Analyst (BSA) with proven expertise in Court Case Management Systems (CCMS) and CJIS-compliant environments. The ideal candidate will support the implementation, enhancement, and optimization of judicial systems while ensuring strict adherence to Criminal Justice Information Services (CJIS) security and data handling standards. This role serves as a key liaison between court stakeholders, law enforcement partners, IT teams, and vendors.

Requirements

• 5+ years of experience as a Business Systems Analyst or Business Analyst
• Hands-on experience with Court Case Management Systems (CCMS) or judicial applications
• Demonstrated experience working in CJIS-regulated environments
• Strong understanding of CJIS Security Policy, including access controls, audit logging, data encryption, and secure data transmission
• Experience documenting BRDs, FRDs, functional specifications, workflows, and process maps
• Experience supporting API-based system integrations
• Ability to communicate effectively with both technical teams and non-technical court stakeholders

Nice To Haves

• Experience with cloud-hosted, vendor-managed court systems
• Knowledge of docket management, payment plans, restitution, warrants, and case lifecycle management
• Experience with financial auditing, reconciliation, and court payment workflows
• Familiarity with SSO, MFA, role-based access, and identity management
• Experience supporting CJIS audits, assessments, or compliance documentation
• Prior experience supporting RFP/RFB responses, vendor selection, or system procurements
• Familiarity with Agile or hybrid project delivery methodologies

Responsibilities

• Gather, analyze, and document business and system requirements for court case management platforms
• Work closely with court clerks, judges, prosecutors, finance teams, law enforcement, and IT staff to understand court workflows
• Translate court processes (case intake, docketing, dispositions, payments, warrants, reporting) into functional and technical specifications
• Ensure all system requirements, workflows, and integrations comply with CJIS security, access control, auditing, and data protection standards
• Support system integrations with Police RMS, DMV systems, ERP/financial systems, and payment processors using APIs
• Assist with vendor coordination, product evaluations, demonstrations, and implementation planning
• Develop workflow diagrams, data mappings, use cases, and system documentation
• Support User Acceptance Testing (UAT), defect tracking, remediation, and validation of CJIS controls
• Support security reviews, access role definitions, audit trails, encryption requirements, and data retention policies
• Assist with reporting, dashboards, and analytics related to court operations and compliance
• Provide post-implementation support, training materials, and change management documentation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees