Business Systems Analyst
About The Position
GSI is seeking a high-caliber Business Systems Analyst to serve as the functional and technical owner of our B2W (Bid2Win) platform (Estimating, Track, Project Management) and its integrations with upstream job setup (Zendesk today > Salesforce.com in flight) and downstream ERP workflows in Viewpoint Vista. This role is built for a candidate with exceptional intellectual horsepower, systems thinking, and operational discipline - someone who can elevate how data flows across our business, shape process excellence, and improve the speed, accuracy, and reliability of mission-critical workflows. Success in this role means eliminating friction, increasing adoption, and enabling our Estimating, Project Management, and Field teams to execute with greater velocity and precision. Top performers in this seat have the runway to grow into senior systems leadership as GSI scales.
Requirements
- Bachelor's Degree
- 3+ years supporting enterprise applications in a business-facing capacity (construction systems preferred).
- Demonstrated experience managing production support, structured triage, and vendor escalation.
- Experience with cross-system integrations, mapping, and troubleshooting.
- Strong documentation discipline and ability to translate technical concepts for non-technical users.
- Ability to prioritize decisively and operate with urgency in production environments.
Nice To Haves
- Hands-on experience with B2W Estimating, Track, and/or Project Management.
- Experience with Viewpoint Vista or similar construction ERP; understanding of cost/time/job workflows.
- Experience supporting CRM-driven job setup processes; Salesforce.com experience is a significant advantage.
- Comfort with basic SQL and cross-system data validation
Responsibilities
- Application Ownership & Production Stability
- Business Analysis & Enhancement Leadership
- Integrations & End-to-End Data Flow Ownership
- Security, Configuration & Governance
- Training, Adoption & Change Leadership
- Vendor & Stakeholder Management
Benefits
- Great medical, dental, and vision insurance options with additional programs available when enrolled
- Mental health benefits
- 401(k) plan to help save for your future including company match
- In addition to 7 observed holidays, salaried team members have flexible paid time off, hourly team members receive 10 days paid time off per year
- Paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
251-500 employees
