Business Systems Analyst
About The Position
Leads in gathering business and functional requirements leading to research and development of programs, projects and initiatives that enhance overall business operations, communications and workflow efficiencies. Yardi experience required. Responsible for testing and piloting new product integration requests for preferred, approved and non-preferred product integrations. Partners with Customer Success team to track property technology trends and customer requests. Assist Enterprise Customer Experience teams, resource teams and clients with establishing minimum viability for new products. Conducts detailed needs assessments for proposing systems and/or business solutions by communicating with senior business leaders, team members, and others, and researching technology and systems options that align with the Company’s technology and systems needs and strategies. Attends and participates in presenting goals, roadmaps and metrics related to Property Management Software to the organization. Tests, manages, and documents approved/denied status of integrations and implementations with internal Property Management Software. Ensures project parameters are documented, kept current and communicated regularly to the project stakeholders. Owns tasks on projects related to implementation or enhancement of Property Management Software. Develops effective communication templates and engaging presentations. Prioritize Property Management Software integrations and product implementations projects to meet everchanging needs of the Company. Interfacing with stakeholders and service providers, ensuring services are designed to meet their agreed service levels and targets. Taking full responsibility for the design aspects of all stages of the lifecycle of integrations and implementations, including investigation, analysis, specification, design, development, construction, testing, transition and operation. Leads data gathering of business requirements to understand and document current state workflows, and evaluate information in alignment with project objectives.
Requirements
- Yardi experience required
- Project management certification preferred with Asana experience
- Knowledge of property management software (Yardi, RealPage and Entrata) and related integrations
- High degree of proficiency in Microsoft products such as but not limited to Word, Excel, PowerPoint, SharePoint, Forms and database management programs to complete required reports and communication materials
- Experience designing statistically valid experiments to test and prove hypotheses
- Experience or interest in agile product development/testing, design thinking
Nice To Haves
- Project management certification preferred with Asana experience
- Experience or interest in agile product development/testing, design thinking
Responsibilities
- Gathering business and functional requirements
- Testing and piloting new product integration requests
- Tracking property technology trends and customer requests
- Assisting with establishing minimum viability for new products
- Conducting detailed needs assessments
- Presenting goals, roadmaps and metrics related to Property Management Software
- Testing, managing, and documenting approved/denied status of integrations and implementations
- Ensuring project parameters are documented
- Owning tasks on projects related to implementation or enhancement of Property Management Software
- Developing effective communication templates and engaging presentations
- Prioritizing Property Management Software integrations and product implementations projects
- Interfacing with stakeholders and service providers
- Taking full responsibility for the design aspects of all stages of the lifecycle of integrations and implementations
- Leading data gathering of business requirements
Benefits
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
- Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
- Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service!
- Additional vacation accrued with tenure.
- For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Charitable giving program and benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
