Business Systems Analyst Sr - Agile

PNC•Strongsville, OH

1d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Systems Analyst Sr - Agile within PNC's Retail Technology organization, you can be based in Pittsburgh, PA; Strongsville, OH; Cleveland, OH; Birmingham, AL; Phoenix, AZ; Lakewood, CO. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. This role involves partnering with business stakeholders to elicit, analyze, document, and validate requirements, translating business needs into epics, user stories, functional requirements, and acceptance criteria. The analyst will actively participate in Agile/Scrum ceremonies, perform current-state and future-state analysis, and collaborate with engineering teams on API-based integrations and system interfaces. Support for data-related initiatives, including ETL processes and data transformations using Informatica, is also a key aspect. The position requires analyzing and validating data using SQL and relational databases, ensuring requirements are traceable, prioritized, and aligned with business and regulatory needs, and acting as a key liaison between business, product, and technical teams.

Requirements

Strong experience partnering with business and technical stakeholders to define clear, testable functional and non-functional requirements
Working knowledge of API-based integrations, including RESTful services, request/response structures, and error handling
Ability to perform current-state and future-state analysis, including process flows, gap analysis, and impact assessments
Hands-on experience analyzing and validating data using SQL across relational databases such as Oracle, SQL Server, Teradata, and MongoDB
Familiarity with ETL concepts and data flow architectures, including data ingestion, transformation, and downstream consumption
Experience supporting data transformation and integration initiatives using tools such as Informatica (PowerCenter/PowerExchange) from a requirements and validation perspective
Strong understanding of data quality, data lineage, and reconciliation techniques to support accurate analytics and reporting
Ability to create and maintain process diagrams, data models, and interface specifications to support technical design
Experience ensuring requirements traceability from business objectives through development, testing, and delivery
Comfortable working in Agile/Scrum environments, collaborating closely with Product Owners, engineers, and QA throughout the SDLC
Agile Methodology
Application Development
Business Management
Customer Solutions
Design
Group Problem Solving
Process Improvements
Release Management
Scrum (Agile)
Software Solutions
User Experience (UX) Design
Business Assessment
Business Process Modeling
IT Environment
IT Project Management
Requirements Analysis
Technical Writing/Documentation
Workflow Analysis
2+ years of relevant professional experience
Bachelors degree
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Responsibilities

Partner with business stakeholders to elicit, analyze, document, and validate requirements
Translate business needs into epics, user stories, functional requirements, and acceptance criteria
Participate actively in Agile/Scrum ceremonies (backlog grooming, sprint planning, reviews, retrospectives)
Perform current-state and future-state analysis, including process flows and gap analysis
Collaborate with engineering teams on API-based integrations and system interfaces
Support data-related initiatives, including ETL processes and data transformations using Informatica
Analyze and validate data using SQL and relational databases
Ensure requirements are traceable, prioritized, and aligned with business and regulatory needs
Act as a key liaison between business, product, and technical teams

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match, pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service