Business Systems Analyst III

Zurich Insurance•Schaumburg, IL

49d•Hybrid

About The Position

Zurich North America is currently hiring a Business Systems Analyst III - Property working out of our Schaumburg, IL North America Headquarters supporting our property business. Responsibilities: Provides 2nd level production support for Large Property Underwriting application, assisting users in troubleshooting application issues, identifying training needs and working with development team as needed to resolve issues or create defect logs to resolve in an upcoming release Coordinates and leads activities with Product Owner/business stakeholders to gather detailed requirements from through interviews, documentation and facilitated working sessions for approved projects and enhancements. Monitors business decisions and manages requirements documentation and communication. Leads analysis of requirements to determine the systems' potential and defines impact to other business units and systems. In addition, provides input to the development effort. Creates process models based on business requirements in order to determine the completeness of the information and process components. Provides Customers with cost/benefit analysis, risk assessment, scope definition of proposed requirements. Guides users in building business case; Performs impact analysis; Supports application testing, implementation and training activities throughout the process. Leads individual or sub project tasks affecting single or multiple business and IT departments. Evaluates project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams. Performs system configuration and integration testing including the functionality, performance and fit to ensure original requirements are met. Performs production deployment checkout testing during release deployment, at minimum quarterly, additional releases as needed Evaluates project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams. Manages work plans, timelines and budgets. Evaluates relative feedback and Return On Investment to effectively prioritize projects. Evaluates project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams. Partners with stakeholders to identify necessary department resources to meet defined objectives. Performs business process modeling and re-engineering based on business requirements in order to determine the completeness of the information and process components. Utilizes Unified Modeling Language tools in creating Use Cases, Class and Sequence Diagrams based on the product design documentation. Mentors team members in technology, architecture and delivery of applications.

Requirements

Bachelors Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology areaOR
High School Diploma or Equivalent and 10 or more years of experience in the Information Technology areaAND
Process reengineering; LEAN/Six Sigma experience
Experience with process modeling tools.
Insurance application system design/analysis experience
Experience with use case development.
Experience with Rapid Application Development (RAD) tools/techniques.

Nice To Haves

Strong analytical skills
Good working knowledge of Microsoft Office tools
Solid understanding of and experience with Zurich underwriting applications and Large Property underwriting workflow
Commercial insurance experience (preferred experience with Large Property)
Strong analytical and planning skills
Ability to effectively manage changing priorities
Strong written and verbal communications skills
Experience with change management tools/methodologies
In-depth experience with testing scenarios execution
Certified Business Analyst Professional (CBAP)
Advanced Software Development Life Cycle (SDLC) skills
Consulting experience
Experience in an analytical role on complex enterprise projects
In-depth knowledge of insurance business processes and processing

Responsibilities

Provides 2nd level production support for Large Property Underwriting application, assisting users in troubleshooting application issues, identifying training needs and working with development team as needed to resolve issues or create defect logs to resolve in an upcoming release
Coordinates and leads activities with Product Owner/business stakeholders to gather detailed requirements from through interviews, documentation and facilitated working sessions for approved projects and enhancements. Monitors business decisions and manages requirements documentation and communication.
Leads analysis of requirements to determine the systems' potential and defines impact to other business units and systems. In addition, provides input to the development effort.
Creates process models based on business requirements in order to determine the completeness of the information and process components.
Provides Customers with cost/benefit analysis, risk assessment, scope definition of proposed requirements.
Guides users in building business case; Performs impact analysis; Supports application testing, implementation and training activities throughout the process.
Leads individual or sub project tasks affecting single or multiple business and IT departments.
Evaluates project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams.
Performs system configuration and integration testing including the functionality, performance and fit to ensure original requirements are met.
Performs production deployment checkout testing during release deployment, at minimum quarterly, additional releases as needed
Evaluates project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams.
Manages work plans, timelines and budgets. Evaluates relative feedback and Return On Investment to effectively prioritize projects. Evaluates project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams. Partners with stakeholders to identify necessary department resources to meet defined objectives.
Performs business process modeling and re-engineering based on business requirements in order to determine the completeness of the information and process components.
Utilizes Unified Modeling Language tools in creating Use Cases, Class and Sequence Diagrams based on the product design documentation.
Mentors team members in technology, architecture and delivery of applications.