Business Systems Analyst II

CSU Careers•Fullerton, CA

About The Position

The Division of Information Technology (IT) strives to be a strategic, innovative and best‐in‐class IT organization that provides a leading‐edge technology environment for students, faculty, and staff to advance the University’s mission, vision and goals. We are seeking an exceptional individual to join our IT - Enterprise Resource Planning (ERP) Analytic Services team as the Business Systems Analyst II. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness. This position provides comprehensive support for PeopleSoft Finance (CFS), P2P, and other supported applications. Responsibilities include leading and participating in ongoing design and review sessions to implement changes required by new or revised PeopleSoft functionality, including baseline functionality coordinated by the Chancellor's Office. The role maintains functional specifications for implementations, conversions, upgrades, customizations, interfaces, reports, forms, and workflow; creates and executes test scripts and scenarios; assists with application testing resulting from system enhancements, patches, fixes, custom modifications, and new baseline releases; and provides training for central and distributed users. Additional duties include creating ad-hoc and canned queries, acting as a liaison between end-users and technical staff, and coordinating/testing application fixes and patches. Other responsibilities include developing specifications and requirements for custom applications, consulting with functional users to define scope, performing feasibility and design analysis, and identifying and documenting external system integration needs. The position also supports PeopleSoft Human Capital Management implementation, mirroring Finance support duties including design sessions, functional specification maintenance, testing, training, and coordination of fixes/patches. Involves developing user training handouts, brochures, online training materials, and business process guides, as well as conducting core and distributed user training sessions as needed. Other duties as assigned.

Requirements

Equivalent to a bachelor's degree in a related field and two years of relevant experience.
Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.
Under general supervision, analyzes data, processes, and systems, provides actionable insights, and collaborates with cross-functional teams to improve and implement processes and systems.
Applies relevant business systems analysis and project management knowledge to support users, gather requirements, perform business process engineering and systems analysis, and troubleshoot issues.
Partners with technical staff to coordinate fixes, system improvements, upgrades, and system testing.
Works independently on most day-to-day assignments with general supervision on new assignments or projects to ensure alignment with objectives.
Handles multiple work priorities and is accountable for own work results.
Working knowledge of business systems analysis principles and practices, as well as skill in diagnosing problems and determining system issues.
Strong project planning and organizational skills to plan, organize, and manage multiple processes and projects.
Strong communication and interpersonal skills to understand needs and priorities as well as to foster strong relationships and effective communication to ensure alignment and project success.
Ability to work with and analyze complex data sets and create complex reports using database, query language, and analytical tools.
Strong analytical skills in order to evaluate user and business needs as well as accurately interpret data to develop sound conclusions and recommendations.
Proficiency in using applicable software applications and business systems.
Knowledge of university and IT policies, processes, and procedures, as well as data privacy regulations.
Ability to provide lead work direction and training to others.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment.
A valid California driver’s license.

Nice To Haves

Bachelor's degree in Management Information Systems (MIS) or equivalent combination of education and experience.
Full life cycle system development, systems implementation experience, and Business Analyst experience.
Excellent written, verbal, and interpersonal communication skills.
Ability to translate needs and analyze data.
Excellent organizational and leadership skills.
Working experience with end-user reporting tools such as AWS Quicksight, Tableau, or Power BI, and demonstrated proficiency in Microsoft Office.
Knowledge of PeopleSoft Finance (CFS) Purchasing, Asset Management, GL, and AP.
Experience with PeopleSoft Human Capital Management (CHRS) Workforce Administration, Benefits Administration, Time and Labor, Labor Cost Distribution, CHRS Recruiting, and Absence Management.
Experience with PeopleSoft Query and Oracle SQL.

Responsibilities

Lead and participate in ongoing design and review sessions to implement changes required by new or revised PeopleSoft functionality, including baseline functionality coordinated by the Chancellor's Office.
Maintain functional specifications for implementations, conversions, upgrades, customizations, interfaces, reports, forms, and workflow.
Create and execute test scripts and scenarios.
Assist with application testing resulting from system enhancements, patches, fixes, custom modifications, and new baseline releases.
Provide training for central and distributed users.
Create ad-hoc and canned queries.
Act as a liaison between end-users and technical staff, and coordinating/testing application fixes and patches.
Develop specifications and requirements for custom applications, consulting with functional users to define scope, performing feasibility and design analysis, and identifying and documenting external system integration needs.
Support PeopleSoft Human Capital Management implementation, mirroring Finance support duties including design sessions, functional specification maintenance, testing, training, and coordination of fixes/patches.
Develop user training handouts, brochures, online training materials, and business process guides, as well as conducting core and distributed user training sessions as needed.