Business Systems Analyst II

Navy Federal•Pensacola, FL

1d•Onsite

About The Position

To coordinate and conduct moderately complex system analyses through data acquisition and modeling. To Identify, coordinate, document, and implement business requirements by determining solutions that enhance business systems, as well as provides support to business operations and processes under general supervision. To analyze business needs to develop and implement solutions that leverage systems and processes with a moderate degree of latitude. Work with the business to understand their needs, related to information technology and enhance business process by promoting new functionality. Using working knowledge of the organization's technology infrastructure and specific software applications, assist the business to implement strategic vision through technology.

Requirements

Experience in problem resolution including determining root cause, scope and scale of issues
Experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
Experience in leading collaborative work teams
Experience in leading projects and/or initiatives of small to medium scope
Experience in managing multiple priorities independently and/or in a team environment to achieve goals
Working knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
Experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
Experience in market/consumer research, project management, and analysis in support of strategic planning initiatives
Experience in SQL and VBA database languages
Navy Federal Project Portfolio Management (PPM) knowledge
Navy Federal products, services, programs, policies and procedures
Bank Secrecy
Effective research, analytical, and problem solving skills
Effective organizational, planning and time management skills
Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
Effective skill interpreting and synthesizing large amounts of information
Effective verbal and written communication skills
Advanced word processing and spreadsheet software skills
Effective database and presentation software skills
Effective skill identifying and analyzing business requirements and recommending solutions
Bachelor's Degree in a related field, or the equivalent combination of training, education and experience

Responsibilities

Evaluate operational efficiency and effectiveness
Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics
Uses elicitation techniques to gather information at the right level of detail and scope to represent all of the stakeholder's needs
Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output
Supervise modeling efforts to ensure that specifications and constructs adhere to appropriate mathematical and statistical standards and answer particular analytic questions
Identifying business requirements (e.g., needs, objectives, functions, features, input and output)
Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.
Develop, recommend and document adjustments to workflow to streamline processes
Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensures compatibility
Develop and maintain an understanding of relevant industry standards, best practices, business processes and technology used within related business areas to ensure compliance with policy, vendor contractual requirements, procedures, processes and standards
Involved in cross-organizational task groups concerning new automated systems, products and/or services
Work with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production
Interact with other ETS staff, business units (end users) in problem resolution efforts
Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified
Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management
Implement new/enhanced products, services and/or operational changes
Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects
Interpret results of analysis; present recommendations, alternatives and implications
Write requirements and define editorial workflow for business owner projects
Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure
Ensure preventative, detective, and corrective controls are properly identified and documented
Develop test plans, test criteria, scenarios and documentation; ensure acceptance of delivered solutions
Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results
Report testing activity including time spent, testing time lost and discrepancies found
Apply and communicate changes and new trends in systems/technology
Represent the business unit in identifying, analyzing and communicating system solutions
Conduct root cause analysis to identify development opportunities and recommend applicable business solutions
Research emerging technologies and recommend solutions that align with business goals
Monitor performance of systems to ensure continued systems efficiency
Collaborate with key partners in development and delivery of solutions
Perform other duties as assigned