Business Systems Analyst II

BlueCross BlueShield of South Carolina•Columbia, SC

About The Position

Summary Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business support-related activities. Description Position Purpose: Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business support-related activities.

Requirements

Required Education: Bachelor's degree
Degree Equivalency: A total of 8 years job-related work experience OR Associate's degree and plus an additional 2 years job-related work experience for a total of 6 years of job-related work experience
Required Work Experience: 4 years of IT business analysis experience.
Required Skills and Abilities: Demonstrated understanding of concepts of the supported business unit. Basic knowledge of standard industry practices. Demonstrated knowledge of procedures for the business unit. Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units. Strong teamwork and interpersonal skills. Understands how IT affects an organization and is able to link it to business processes. Excellent analytical skills. Good conceptual skills. Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
Required Software and Other Tools: Microsoft Office.

Nice To Haves

Minimum 2 years CES/IS experience
Minimum 2 years Membership Open Enrollment projects for multiple lines of business within BlueCross BlueShield of South Carolina
Bachelor's degree-in Computer Science, Business Administration, or other job-related field
Conceptual understanding of project management techniques.
Able to influence and negotiate solutions to business problems.
Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools.
Preferred Licenses and Certificates: Certified Business Analysis Professional (CBAP), HIPAA, LOMA.

Responsibilities

Elicit and document user requirements to meet a business objective.
Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
Guide both technical and customer departments in the development of the systems that support the business solution.
Facilitate the transfer of knowledge about the direction of the business units to others who support them.
Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
Provide input on the business direction for system changes.
Validate the business need for solutions to business problems and process improvements.
Assist in the development and documentation of training materials.
Mentor or train less experienced staff.