Business Systems Analyst I

BlueCross BlueShield of South Carolina•Columbia, SC

23h•Hybrid

About The Position

Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Description Logistics: BlueCross BlueShield of South Carolina Location: This position is full‑time (Monday–Friday, 40 hours per week), consisting of three days in the office and two days working from home in Columbia, South Carolina. Position Purpose: Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. What You'll Do: Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems. Guide both technical and customer departments in the development of the systems that support the business solution. Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities. Validate the business need for solutions to business problems and process improvements. Work Environment: Fast-paced, high demand environment. Work is frequently performed against mandated deadlines. Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks. Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

Requirements

Required Education: Bachelor's degree
Degree Equivalency: Total 6 years job-related work experience OR Associate's degree plus an additional 2 years job-related work experience for a total 4 years job-related experience
Required Work Experience: 2 years of IT business analysis experience.
Required Skills and Abilities: Basic knowledge of standard industry practices.
Able to acquire knowledge of procedures for the supported business unit.
Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to management, peers, and the business units.
Good teamwork and interpersonal skills.
Understands how IT affects an organization and is able to link it to business processes.
Good analytical and conceptual skills.
Broad understanding of test plans and test matrices, project plans, and scope and design documents.
Required Software and Other Tools: Microsoft Office.

Nice To Haves

Experience with Healthcare and/or Dental Claims.
Able to influence and negotiate solutions to business problems.
Hands experience with MS Visio and Excel.
Has worked with Window OS.
Bachelor's degree-in Computer Science, Business Administration, or other job related field. or 4 years of job related experience with government business and/or BCBS companies.
Job related experience with government business and/or BCBS companies..
Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools.
Certified Business Analysis Professional (CBAP), HIPAA, LOMA.

Responsibilities

Elicit and document user requirements to meet a business objective.
Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
Guide both technical and customer departments in the development of the systems that support the business solution.
Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
Validate the business need for solutions to business problems and process improvements.