Business Systems Analyst I

Avantor•Devens, MA

1d•$52,000 - $83,950•Onsite

About The Position

The Opportunity: Avantor is looking for a Business Systems Analyst I to join our team! This role may be based onsite at one of the following locations: Devens, MA, Valencia, CA, or Barrington, IL. How you will thrive and create an impact The Analyst I collaborates with cross-functional teams to deliver data-driven insights and drive process improvement initiatives across the Avantor Fluid Handling organization. This role supports ERP initiatives through process enhancements, system improvements, and active participation in the evolving Center of Excellence (CoE) across the Avantor Fluid Handling and Masterflex organizations, while operating with moderate autonomy and alignment to Avantor iCARE values. Business support partner for the Epicor ERP system, ensuring collaborative, efficient use within the system. Analyze business requirements and translate them into Epicor ERP configurations, reporting solutions, and system enhancements. Support day-to-day Epicor ERP operations, including troubleshooting system issues, resolving cross-functional data discrepancies, and coordinating fixes with IT or technical teams as needed. Assist with testing, validation, and deployment of Epicor system updates, enhancements, and process changes. Embody ABS methodologies to troubleshoot in collaboration with internal teams (IT, Business Intelligence) and external teams (vendor partners, project/program consultants). Deliver training and development updates to end users via online learning center, Viva Engage and email. Fulfill project resource/coordination support when needed. Partner with Subject Matter Experts (SMEs). #LI-Onsite Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Requirements

Bachelor’s degree and/or equivalent experience, education and training
Minimum 2 years of experience supporting ERP or enterprise business systems
Open to supporting complex org structures (e.g., hierarchical, functional, matrix)
Eager to gain proficiency with client management, resolving internal customer needs and providing recommended solutions
ERP or enterprise systems experience (e.g., Epicor, SAP, Workday, Exact)

Nice To Haves

Training, documentation, or facilitation experience
Ability to balance hands on technical and social aptitude working with multi-tiered stakeholders
Self-motivated, attention to detail
Willingness to lead

Responsibilities

The Analyst I collaborates with cross-functional teams to deliver data-driven insights and drive process improvement initiatives across the Avantor Fluid Handling organization.
This role supports ERP initiatives through process enhancements, system improvements, and active participation in the evolving Center of Excellence (CoE) across the Avantor Fluid Handling and Masterflex organizations, while operating with moderate autonomy and alignment to Avantor iCARE values.
Business support partner for the Epicor ERP system, ensuring collaborative, efficient use within the system.
Analyze business requirements and translate them into Epicor ERP configurations, reporting solutions, and system enhancements.
Support day-to-day Epicor ERP operations, including troubleshooting system issues, resolving cross-functional data discrepancies, and coordinating fixes with IT or technical teams as needed.
Assist with testing, validation, and deployment of Epicor system updates, enhancements, and process changes.
Embody ABS methodologies to troubleshoot in collaboration with internal teams (IT, Business Intelligence) and external teams (vendor partners, project/program consultants).
Deliver training and development updates to end users via online learning center, Viva Engage and email.
Fulfill project resource/coordination support when needed.
Partner with Subject Matter Experts (SMEs).