Business Systems Analyst - Gas Operations

Enbridge Inc.•Houston, TX

45d•Hybrid

About The Position

Join Our Team as a Business Systems Analyst - Gas Operations! Do you thrive in a fast-passed environment, enjoy working with data and communicate well with clients? If so, this opportunity is for you! In this pivotal role, you'll ensure that our U.S. Gas Transportation and Management (USGTM) system operates seamlessly supporting quality customer service, regulatory compliance, and accurate financial performance across various Enbridge's gas transportation pipeline and storage assets.

Requirements

1-3 years of directly related experience in addition to a bachelor's degree/technical diploma. For candidates who do not possess a university degree, an additional 3 years of experience is required
Tackle problems effectively by using analytical skills to reach a logical conclusion while working independently
Handle confidential information in a critical manner while being a phenomenal teammate that exhibits strong work ethic and a positive mentality
An excellent written and verbal communicator who is clear, concise, and organized with the ability to converse with customers and other groups
A proficient to advanced user of office communications technology such as the Microsoft Office Suite

Nice To Haves

Interpersonal skills where you can influence and listen to interact effectively with all levels of employees and management in a team environment
Ability to assimilate and prioritize a significant volume of information and determine the proper course of action, including the evaluation of information gathered from multiple sources
Effective negotiation skills while working with internal and external customers
Proactive self-starter with high level of motivation and personal initiative
Demonstrated decision making and leadership skills
Understanding of the FERC Gas Tariffs, statements of operating conditions, and associated services for the USGTM gas pipelines and storage facilities
Understanding of project management practices applicable to computer systems development
Knowledge of nominations, confirmations, allocations, segmentation, scheduling, capacity release and related gas management system functionality

Responsibilities

Learn how to design, develop, test, and implement programming requirements for the LINK system, which is a proprietary gas management system used to manage 25 pipeline and storage facilities under Gas Transmission.
Maintain project plans and adhere to project management standards throughout the course of projects performed.
Monitor trends in system performance and quality to ensure that customer transactions are processed efficiently and accurately.
Manage customer inquiries received through phone calls and e-mails.
Coordinate LINK system security access.
Design, organize, and conduct group, individual and web-based training events to both internal and external customers.
Develop, craft, and implement enhancements for the gas management system.
Maintain and monitor the gas management system to ensure compliance with regulatory and financial controls.
Provide support of the gas management system reporting tools.
Perform control testing as required.
Coordinate and facilitate updates to the business continuity and disaster recovery plans.

Benefits

PPO & HSO plans (only HSA if participate in the HSO)
12 US Paid Holidays + PTO
Family Illness days
Military Leave (provides up to two years of paid leave with benefit continuation)
Benefits coverage starts on Day 1
401k match 6% match - immediate vesting
Regular full-time and part-time employees can participate in the plan immediately upon hire
Cash Balance Pension plan, Enbridge makes the contributions (not vested until after 3 years)
The plan is fully paid for by Enbridge, with no employee contributions
Pay credits are between 4% and 11% of eligible earnings, based on age and service