Business Systems Analyst 3 - 9621

State of New York•Albany, NY

33d•$96,336 - $121,413•Hybrid

About The Position

Under the direction of a Manager Information Technology Services 1, SG-27, within the Dedicated Support/Sector B/AGM team, the Business Systems Analyst 3 will serve as a supervisor for a team of Business Analysts for the AGM team. This position will assist with analyzing, defining, developing and communicating internal requirements for new and/or existing business functions to improve AGM technology systems, business processes as well as internal procedures. Duties include, but are not limited to: Supervise junior members of the AGM Business Analysts team. Develop strategies and analyze AGM workflows for new systems and software solutions to implement and validate in current AGM systems. Document the current state of AGM processes and procedures to elicit business requirements for improved performance and future results. Document the anticipated future state of AGM processes and procedures and utilize various methodologies which may include but are not limited to Flow chart, Venn diagrams, Fish Bone diagrams, pie charts, etc. to accurately display findings. Determine AGM requirements to support the implementation and mitigation of AGM legacy systems to new platforms and applications. Update and create conceptual and physical process and data models as needed. Coordinate with internal team members to create and execute test cases for user acceptance testing of various projects. Maintain a collaborative environment that fosters and support creative solutions and continuous improvement of AGM initiatives. Identify, analyze and resolve issues for existing AGM systems resulting from errors detected during testing, implementation and/or daily use. Formulate strategies and implement lessons learned during and after projects to share those improvement opportunities with the AGM team. Develop a deep understanding of AGM processes, procedures, software and systems to facilitate stellar support for AGM staff. Create software training guides, quick reference materials and FAQ's to support AGM staff with tools as needed.

Requirements

Open to NYS employees with one year of permanent competitive service as Business Systems Analyst 3, G-25, OR in a position at the G-23 level or higher deemed administrative under Section 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades.
Note: If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list for this title in order to be list appointed.

Responsibilities

Supervise junior members of the AGM Business Analysts team.
Develop strategies and analyze AGM workflows for new systems and software solutions to implement and validate in current AGM systems.
Document the current state of AGM processes and procedures to elicit business requirements for improved performance and future results.
Document the anticipated future state of AGM processes and procedures and utilize various methodologies which may include but are not limited to Flow chart, Venn diagrams, Fish Bone diagrams, pie charts, etc. to accurately display findings.
Determine AGM requirements to support the implementation and mitigation of AGM legacy systems to new platforms and applications.
Update and create conceptual and physical process and data models as needed.
Coordinate with internal team members to create and execute test cases for user acceptance testing of various projects.
Maintain a collaborative environment that fosters and support creative solutions and continuous improvement of AGM initiatives.
Identify, analyze and resolve issues for existing AGM systems resulting from errors detected during testing, implementation and/or daily use.
Formulate strategies and implement lessons learned during and after projects to share those improvement opportunities with the AGM team.
Develop a deep understanding of AGM processes, procedures, software and systems to facilitate stellar support for AGM staff.
Create software training guides, quick reference materials and FAQ's to support AGM staff with tools as needed.

Benefits

Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
Thirteen (13) paid holidays annually
Up to Thirteen (13) days of paid vacation leave annually
Up to Five (5) days of paid personal leave annually
Up to Thirteen (13) days of paid sick leave annually for PEF.
Up to three (3) days of professional leave annually to participate in professional development
Health Care Benefits
Eligible employees and dependents can pick from a variety of affordable health insurance programs
Family dental and vision benefits at no additional cost
Additional Benefits
New York State Employees' Retirement System (ERS) Membership
NYS Deferred Compensation
Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
Public Service Loan Forgiveness (PSLF)
And many more.