Business Systems Administrator
About The Position
At Clari + Salesloft, our Business Systems Administrator will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Enterprise Business Systems Team - leading strategy, planning, implementation, advanced configuration, and business process optimization efforts primarily within Salesforce (Sales Cloud and Service Cloud), with significant overlap into our interconnected go-to-market (GTM) systems. You will have a passionate, capable team supporting you. On a day-to-day basis, you will be responsible for the strategy, development, and architecture of systems aligned to a business function. In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to impact how we operate internally through technology. You will have an opportunity to make a difference.
Requirements
- Bachelor's degree
- Hands-on experience as a Salesforce Administrator/Business Analyst
- Strong understanding of enterprise business systems (e.g., CRM, ERP, HRIS).
- Experience in designing, implementing, and supporting enterprise-level business systems.
- Proven experience with system integrations and middleware technologies.
- Excellent analytical, problem-solving, and process optimization skills.
- Strong communication, collaboration, and stakeholder management abilities.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Experience with business process mapping and documentation.
- Knowledge of system configuration management principles and best practices.
- Ability to define and promote best practices for system usage and administration.
- Project management skills, including planning, execution, and risk management.
Nice To Haves
- Experience in Sales or Business Operations is a plus
Responsibilities
- Serve as a Salesforce Administrator for Sales Cloud and Service Cloud, executing complex configuration, declarative development, security, and maintenance.
- Analyze and monitor system usage to identify opportunities for increased adoption, improved utilization, and enhanced value
- Manage the integration and data flow between Salesforce and key marketing/sales enablement systems
- Act as the product owner for key business systems, defining product roadmaps, prioritizing features, and managing the system lifecycle
- Lead ideation, development, and delivery for AI use cases
- Integrations and advanced configurations/support
- Collaborate with business leaders across departments to align system strategies with business goals and develop integrated system roadmaps
- Identify and implement system-driven solutions to optimize business processes, improve efficiency, and reduce manual effort
- Create and maintain comprehensive documentation of system data flows, business processes, and configurations to ensure knowledge sharing and system maintainability
- Establish and enforce standards and procedures for system configuration management to ensure consistency, reliability, and compliance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
