Sr. Business Systems Administrator

Amro Fabricating Corporation•Mukilteo, WA

10d

About The Position

The Senior Business Systems Administrator is responsible for the advanced administration, optimization, and strategic oversight of the company’s business systems, including EPICOR ERP and related platforms such as SQL Server. This role serves as a technical lead and subject matter expert, ensuring system reliability, scalability, and alignment with business goals. The Senior Administrator partners closely with cross-functional teams to deliver solutions, streamline workflows, and mentor junior administrators. Reports to the Director of Business Systems. Karman Space & Defense provides concept-to-production solutions for mission-critical systems on spacecraft, launch vehicles, missiles, hypersonics, and integrated defense systems. We believe that solving the industry’s most complex and mission-critical challenges requires relentless determination and a willingness to push the boundaries of possibility. Karman Space & Defense brings to bear unparalleled production capabilities, unmatched engineering expertise, and unflinching analysis to render the impossible, possible.

Requirements

Bachelor’s Degree in Information Systems, Computer Science, or related field (or equivalent experience).
10+ years of progressive experience administering and supporting Epicor ERP systems.
Proven success in multiple full-cycle Epicor implementations and upgrades.
12+ years of experience in finance and manufacturing environments.
10+ years of training and end-user support within ERP systems.
15+ years of advanced SQL, SSRS, and C# development for ERP reporting and customization.
Strong expertise with BAQs, BPMs, Crystal Reports, and Epicor ECM.
Strong communication and project management skills.
Ability to travel or work onsite when required.

Nice To Haves

Experience leading ERP projects in multi-site or global environments.
Familiarity with cloud ERP deployments and API-based integrations.
Prior leadership or mentoring experience within IT/ERP teams.

Responsibilities

Leads the design, development, and maintenance of complex reports, dashboards, and integrations to communicate critical business information and support decision-making.
Provides expert-level support, training, and guidance to end-users; ensures consistent adoption of best practices across the organization.
Proactively identifies, troubleshoots, and resolves business system issues, escalating as necessary while minimizing downtime.
Manages system security, user provisioning, and access controls in compliance with organizational policies and industry standards.
Collaborates with IT leadership to maintain and optimize business system servers, including application, reporting, and SQL servers, ensuring high availability and performance.
Partners with business stakeholders to assess system needs, recommend improvements, and implement enhancements that drive operational efficiency.
Serves as a project lead on system upgrades, new module implementations, and cross-system integrations.
Mentors junior administrators and contributes to the development of system administration standards, documentation, and best practices.
Perform other related duties as required