Business System Developer- Onsite Overland Park, KS

Netsmart•Overland Park, KS

4d•Hybrid

About The Position

Provide technical expertise in analyzing, designing, implementing, and maintaining Enterprise applications in support of Netsmart’s operational needs. This position is not available for visa sponsorship or relocation assistance About the Role We’re looking for a Business System Developer to join our Enterprise Applications team and serve as a technical leader supporting critical tools that power our R&D and Marketing organizations. In this role, you’ll act as a primary Subject Matter Expert (SME) for Jira Cloud and Wrike, delivering both strategic project work and day-to-day operational support. You’ll work closely with cross-functional stakeholders to design, build, and maintain scalable business system solutions that improve efficiency, enhance transparency, and enable teams to do their best work. This role blends hands-on development, system administration, and stakeholder partnership, making it ideal for someone who enjoys both technical depth and business impact. Why This Role Matters The systems you’ll support and enhance are mission-critical: Jira Cloud supports approximately 2,000 R&D users, powering software delivery and service workflows Wrike supports Marketing teams (~50 users) for go live events and go to market campaigns Recently, the team: Successfully migrated 500,000+ Jira issues from On-Premise to Jira Cloud Built and supported key integrations with ServiceNow and Salesforce Developed a Salesforce integration to upload billable engineering timecards and automate professional billing services Your work will directly impact on how teams plan, execute, and deliver across the organization. What You’ll Do Technical Responsibilities Participate across the full Software Development Lifecycle (SDLC): design, develop, test, deploy, maintain, monitor Design and implement integrations, custom workflows, automations, and extensions for SaaS platforms Write high-quality, production-grade code with appropriate testing, documentation, logging, and error handling Build scalable, supportable solutions aligned with architectural patterns and enterprise standards Monitor system health and performance using enterprise logging and monitoring tools Provide advanced production support, including root-cause analysis and system upgrades Lead and execute platform upgrades and continuous improvement initiatives Collaboration & Stakeholder Partnership Partner with business and technology stakeholders to gather requirements and define milestones Translate business needs into clear technical designs and solutions Communicate progress, risks, and delivery timelines with transparency Serve as a liaison between technical and non-technical teams What Success Looks Like In Your First 90 Days Ramp up on system architecture by reviewing technical designs, system diagrams, test plans, FAQs, and knowledge base documentation Gain access to and hands-on familiarity with tools such as GitHub, Jira, Wrike, Azure, and internal platforms Join regular stakeholder syncs and become an active contributor Begin supporting operational requests and smaller enhancements As a Top Performer, You Will: Deliver high-quality, peer-reviewed, tested, and well-documented solutions Consistently meet milestone and delivery commitments Proactively define project milestones during the requirements phase Maintain accurate tracking of work in a project management system Communicate clearly and transparently with stakeholders Identify opportunities to automate, optimize, and improve system usability

Requirements

Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience
5+ years administering enterprise SaaS platforms (e.g. Jira, Salesforce, ServiceNow)
3+ years designing, developing, scripting, and testing production-grade software
Intermediate proficiency in at least one modern programming language (Java, JavaScript, Python, or C++)
Strong written technical documentation skills
Proven troubleshooting and problem-solving abilities
Strong interpersonal skills with the ability to build trusted stakeholder relationships
Must be able to work out of Overland Park, KS

Nice To Haves

Hands-on experience administering Jira Software
Experience with Azure or another major cloud platform
Python scripting experience
Experience automating repetitive administrative tasks
Experience transforming manual processes into self-service workflows
Familiarity with Terraform or other Infrastructure-as-Code (IaC) tools
Familiarity with ITIL concepts (incident, problem, change, knowledge management)
Experience using AI-assisted development or project management tools

Responsibilities

Participate across the full Software Development Lifecycle (SDLC): design, develop, test, deploy, maintain, monitor
Design and implement integrations, custom workflows, automations, and extensions for SaaS platforms
Write high-quality, production-grade code with appropriate testing, documentation, logging, and error handling
Build scalable, supportable solutions aligned with architectural patterns and enterprise standards
Monitor system health and performance using enterprise logging and monitoring tools
Provide advanced production support, including root-cause analysis and system upgrades
Lead and execute platform upgrades and continuous improvement initiatives
Partner with business and technology stakeholders to gather requirements and define milestones
Translate business needs into clear technical designs and solutions
Communicate progress, risks, and delivery timelines with transparency
Serve as a liaison between technical and non-technical teams