Business System Analyst - Remote

Sentara Health • Norfolk, NV

1d • Remote

About The Position

A Business Systems Analyst is responsible for using their knowledge of software programs and business strategies to help companies maximize productivity and communication. Responsibilities include consulting with management to determine their needs, coordinating with IT professionals to create or update software based on those needs, applicable training, product support, project management, customer support and communication. The role involves gathering and documenting requirements, performing system analysis, developing specifications and creating solutions that satisfy the needs of business stakeholders. Collaborate with business stakeholders to understand their requirements and identify opportunities for process improvement. Develop detailed requirements and use cases for software development projects. Conduct research to identify new technologies and methods to improve business processes. Analyze and troubleshoot technology issues, identify root causes, and implement solutions. Develop and maintain documentation such as user manuals, training materials, and technical specifications.

Requirements

• HS - High School Grad or Equivalent (Required)
• 2 years relevant experience (Required)
• 2 years Information Technology experience (Required)
• Must have experience with SQL & SQL reporting
• Must have experience in enrollment

Nice To Haves

• Prefers someone with experience in the enrollment side of QNXT

Responsibilities

• consulting with management to determine their needs
• coordinating with IT professionals to create or update software based on those needs
• applicable training
• product support
• project management
• customer support and communication
• gathering and documenting requirements
• performing system analysis
• developing specifications
• creating solutions that satisfy the needs of business stakeholders
• Collaborate with business stakeholders to understand their requirements and identify opportunities for process improvement.
• Develop detailed requirements and use cases for software development projects.
• Conduct research to identify new technologies and methods to improve business processes.
• Analyze and troubleshoot technology issues, identify root causes, and implement solutions.
• Develop and maintain documentation such as user manuals, training materials, and technical specifications.

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees