Business System Analyst - TH
About The Position
Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Requirements
- Minimum 6–8 years of Business Analyst experience
- Full hands-on experience across the SDLC
- Experience working in both Agile and Waterfall development environments
- Strong technical aptitude, including the ability to understand data concepts, perform data extraction using SQL, and draft functional and system requirement behaviors
- Proven experience producing BRD and FRD documentation
- Quick learner, adaptable, and able to ramp up efficiently
- Computer Science degree or equivalent IT educational background
Nice To Haves
- Canada-based candidates preferred, ideally within the GTA
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
5,001-10,000 employees
