Business System Analyst III (Enterprise Reporting) - Hybrid in Jersey City or Raleigh

Arch Insurance Group Inc. • Jersey City, NJ

2d • Hybrid

About The Position

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. The Business Systems Analyst III collaborates closely with Digital Product Managers (DPMs), business system owners, and end users to capture business requirements and translate them into clear, detailed specifications that support the design, development, testing, and data analysis of complex software and/or data warehouse solutions. This role serves as a key liaison between DPMs, business stakeholders, software engineers, QA analysts, and data stakeholders to ensure software and data solutions are delivered accurately and aligned with business objectives. The Business Systems Analyst III will play a critical role in the migration of thousands of legacy Cognos reports to Power BI, supporting Arch’s transition to a modern, cloud-based analytics platform.

Requirements

• Strong data analysis experience (required), including the ability to analyze large datasets, identify trends, and validate business logic
• Minimum 2 years of hands-on Snowflake experience
• Strong hands-on SQL experience
• Property & Casualty (P&C) insurance domain exposure
• Experience with dimensional data modeling
• Exposure to Power BI, Cognos, or other reporting tools
• Advanced knowledge of the insurance business domain and assigned software systems and/or data warehouse applications
• In-depth understanding of business analysis methodologies, techniques, and deliverables
• Experience with and understanding of user experience (UX) design for web-based applications
• Advanced knowledge of software development concepts, terminology, and applications
• Excellent analytical, problem-solving, and organizational skills
• Strong interpersonal and communication skills to effectively collaborate with business stakeholders, engineers, QA teams, and data partners
• Strong customer service orientation with the ability to support business users on complex, high-impact issues
• Required knowledge and skills are typically acquired through a Bachelor’s degree in Computer Science, Business, or a related field, along with 5–7 years of relevant professional experience.

Responsibilities

• Partner with business users and DPMs to gather, analyze, and document stakeholder requirements, translating them into system specifications including functional, non-functional, user interface, reporting, data, and external interface requirements.
• Perform hands-on data analysis to validate business requirements, investigate data issues, and support decision-making.
• Collaborate with software engineers to ensure technical and data implementations align with approved business specifications.
• Work with QA teams to ensure all software and data components are adequately tested; participate in Quality Assurance testing as workload requires.
• Provide guidance to stakeholders on effective and efficient approaches to achieve project and program objectives.
• Proactively manage requirements-related risks by tracking issues, communicating impacts, and developing mitigation strategies.
• Liaise with cross-functional project and program teams to coordinate interdependencies and resolve issues.
• Analyze, map, and communicate current-state and future-state business and data processes.
• Support business units by resolving complex user questions and system/data issues.
• Maintain a working knowledge of emerging technologies and business analysis standards and best practices.
• Collaborate with IT leadership to define and enhance business analysis documentation standards, guidelines, processes, and templates.

Benefits

• multiple medical plans plus dental, vision and prescription drug coverage
• a competitive 401k with generous matching
• PTO beginning at 20 days per year
• up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
• basic Life and AD&D Insurance as well as Short and Long-Term Disability
• Paid Parental Leave of up to 10 weeks
• Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level