Business Support Manager

Bank of America•Jersey City, NJ

12d•$96,000 - $140,800•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Manages diverse administrative functions usually for a very large, complex department or business unit. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. May consult with senior management to define and manage projects that encompass and impact many associates. Requires a thorough knowledge of the department or business unit's functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. May have full management responsibility over a team or may manage one level of managers.

Requirements

Ability to execute event strategy from conception to delivery
Excellent relationship and facilitation skills with the ability to proactively navigate complexities of gaining buy-in, driving collaboration and resolve conflicts at all levels
Strong communicator who instills confidence and is able to crisply define and communicate concepts and tailor messaging to audiences appropriately
Proficient in Microsoft Office tools (Excel, PowerPoint, Word) with ability to analyze data, distill key data points and effectively present complex information
Proactively builds deep relationship with teammates/key partners
Process oriented with keen attention to detail
Highly organized and motivated self-starter who can deliver results with minimal direction
Curiosity and a desire to learn and grow in your career
Ability to execute event strategy from conception to delivery
Excellent relationship and facilitation skills with the ability to proactively navigate complexities of gaining buy-in, driving collaboration and resolve conflicts at all levels

Nice To Haves

Experience creating major tasks and milestones using scope, resources, and budget
Experience dealing with non-profits and Opportunity & Inclusion
Experience with both small- and large-scale events
Prior experience in business management role with working knowledge of core business processes within Bank of America

Responsibilities

Manages coordination of delivery and dependencies across multiple teams
Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
Supports resource planning for delivery and execution
Responsible for day-to-day operations: including monthly routines, budget tracking, communication creation and distribution, onsite event management when possible, results tracking and additional logistical support.
Establish and ensure high standards for program delivery and execution across all commitments.
Work closely across multiple stakeholders to problem solve, address challenges and remove obstacles

Benefits

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
This role is currently benefits eligible.
We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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