Business Support Champion

Johnson Controls•Jacksonville, FL

9d•$22 - $32•Remote

About The Position

This is a remote position Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference. What we offer: Competitive Starting Pay Paid Training Global Advancement Opportunities Company Vehicle (as applicable) Referral Bonuses Comprehensive Benefits Medical/Dental/Vision insurance Health Savings Account (HSA) Life Insurance 401(k) savings plan with company match Short-Term and Long-Term Disability Employee Assistance Program Wellness Program And More! What you will do The project coordinator position is responsible for handling all aspects of a large customer based in Florida. This role is responsible for leading, planning, executing, all service work orders and inspections. The PC will be the main contact for this large customer. They oversee all phases of customer expectations, ensures alignment across many internal teams such as operations, scheduling, technical resources, and finance. This role requires strong leadership, financial oversight, risk management, and professional communication to drive successful outcomes. The coordinator ensures accuracy of documentation, tracks timelines, facilitates communication, and manages day -to-day operations for this customer. This is a fast passed position with very minimal down time.

Requirements

Strong leadership and decision making
Excellent communication and negotiation skills
High-level organization and time management
Financial and analytical acumen
Ability to manage multiple priorities and deadlines
Problem solving mindset and ability to remain calm under pressure.
Ability to influence and drive accountability
Dependable, responsible and team-orientated.
Strong sense of urgency and accountability.

Responsibilities

Oversees resource allocation and manage cross functional teams’ involvement with customer.
Communicate project status, risks, issues, to JCI and customer management.
Communicate daily with customers and internal teams for all work.
Maintains strong customer relationships and ensures satisfaction
Identifies risks, develops mitigation strategies and resolves issues.
Ensure full compliance between JCI and customers by the contract.
Manage project financials, billing corrections, AR spreadsheets, open call spreadsheets and all documentation.