BUSINESS SUPPORT ANALYST II - 55000756

State of Florida

6d•Onsite

About The Position

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system. To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration. Candidates must be United States (U.S.) citizens or lawfully authorized alien workers. Visa sponsorship is not available. Our Mission The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities. Our Vision As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free. The Work You Will Do: Business Support Analyst Finance and Administration/Administration/Procurement Office This position resides within the Professional Services Section of the Procurement Office. The primary role of this position will be to maintain the Procurement Office Applications including The Procurement Development Application (PDA), Consultant Evaluation (CE) Application, Professional Prequalification Application (PPQ), Consultant Invoice Transmittal System (CITS) and Automated Fee Proposal (AFP) and provide reporting. The Difference You Will Make: Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. How You Will Grow: FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. Where You Will Work: Florida Department of Transportation Procurement Office 605 Suwannee Street Tallahassee, Florida 32399

Requirements

Knowledge of: Website design with Sharepoint Designer or Sitefinity
Knowledge of: Power BI, SQL Server Management Studio, SQL Server Report Builder and Visual Studio
Knowledge of: Statistical data analysis
Knowledge of: Relational database theories, concepts and access methods
Knowledge of: Prepare computer programming specifications, test plans and create test data scenarios
Knowledge of: Governing statutes, Rule, and procedures related to Professional Services consultant contracting and consultant performance evaluation
Skills in: Microsoft Word, Microsoft Excel, and PowerPoint
Skills in: Structured Query Language (SQL)
Ability to: Interpret and communicate technical information related to computer programming and information technology concepts, both verbally and in writing
Ability to: Communicate effectively, both written and verbal
Ability to: Establish and maintain effective working relationships with others
Ability to: Work independently and balance multiple projects and processes simultaneously
Ability to: Prepare reports, correspondence, guidelines, and PowerPoint presentations
4 years of experience in computer systems analysis or computer programming. Post-secondary education can substitute on a year for year basis.

Responsibilities

Maintains liaisons with other Department offices and outside agencies to identify essential procurement related information.
Provides assistance to Procurement Office staff, and associated customer base, in troubleshooting system problems and data inconsistencies.
Provides business and information technology analysis services for the Procurement Office.
Produces written deliverables including, but not limited to: business process diagrams and narratives, requirements, specifications, business or technical analyses, test plans, test cases, training materials, meeting agendas and related action items, presentations, project proposals/charters, basic schedules and timelines, status reports and procurement recommendations.
Serves as the point of contact for issues/concerns regarding the PDA, CE and PPQ systems and databases.
Communicate necessary break fixes to the Consultant responsible for maintenance of applications.
Coordinate with Consultant and Office of Information Technology (OIT) as necessary for any enhancements or break fixes.
Perform thorough Unit, System and Production (if applicable) environment testing after code pushes for any upgrades/changes.
Ensures changes are made according to specifications through complete system testing and thorough review of test results.
Prepare and conduct presentations to the Information Technology/Operational Technology (IT/OT) Task Team and Executive Management for any enhancement proposals for consideration and approval.
Informs districts of system upgrades/changes.
Maintains PDA, CE and PPQ User Manuals.
Conducts in-person training for district staff as needed on use of the PDA, CE and PPQ systems.
Responds to district queries/issues, including Service Desk Tickets concerning Consultant Evaluation using the CE application.
Assists/trains district staff and Central Office project managers with data entry of consultant performance evaluations in the CE application.
Writes reports for custom data extracts from the reporting tables provided by OIT and make recommendations to additional fields or additional information to be added to reporting tables.
Reports can contain data from a variety of applications including, but not limited to: PDA, CE, CITS, and PPQ databases, to fulfill district and public information requests.
Creates new canned reports for the Reports Menu, as needed.
Ensures information presented is accurate and timely.
Maintain Professional Services and Design Build advertisement boilerplate language within the PDA.
Responsible for updating and removing users in accordance with Automated Access Request Form (AARF).
Documents current PDA, CE, PPQ system for ease of future training/development.
Conducts routine training on application both in person and virtually.
Ensures batch processes are running and follow up as needed with OIT.
Performs statistical data analysis of information extracts / reporting tables from CITS, PDA, CE, and PPQ systems.
Develops and maintains Sharepoint Site for Professional Services Office. Serves as web author.