Business Solutions Specialist

KYB AMERICAS CORPORATION • Franklin, IN

12d • Onsite

About The Position

The Business Solutions Specialist will be a part of the Information Technology department. This position will be responsible for supporting the business solutions team and other IT members in moving the company forward using the M365 tool kit. The role involves analyzing current business processes, identifying inefficiencies, and designing streamlined enterprise-scale processes. It also includes designing and managing data architecture within Microsoft Dataverse, creating custom applications, automated workflows, and interactive dashboards using Microsoft Power Platform, and integrating these solutions with other internal business systems. The specialist will also be responsible for creating and maintaining documentation, monitoring solution performance, troubleshooting issues, tracking project outcomes, and supporting the launch and adoption of a Power Platform Center of Excellence.

Requirements

• Understanding of and experience with Power Platform or equivalent (Power Apps, Power Automate, Power BI, Dataverse)
• Experience with PowerFX or other equivalent programming language
• Understanding of scalable data models, table relationships, business rules, and governance frameworks
• Working knowledge of JSON, REST APIs, and integration patterns to connect Power Platform solutions with external systems
• Excellent communication, problem-solving, stakeholder management, critical thinking, and root cause analysis capabilities
• Bachelor of Computer Science or equivalent in a related field from an accredited organization is required (Four years of relevant experience can substitute for college degree)
• Proven ability and desire to meet deadlines
• Working effectively with minimal supervision in a team environment
• Good analytical and problem solving skills
• Strong interpersonal and communication skills
• Motivated, hardworking and ability to work flexible hours
• Ability to adapt to constantly changing situations

Responsibilities

• Analyze current business processes, identify inefficiencies, bottlenecks, and opportunities for improvement
• Facilitate collaboration across departments to gather requirements and align internal stakeholders on process and technology changes
• Design and implement streamlined enterprise-scale processes
• Design and manage data architecture within Microsoft Dataverse, ensuring proper data modeling, relationships, security, and governance to support scalable solutions and analytics
• Work with Business Solutions team to create custom applications, automated workflows, and interactive dashboards using Microsoft Power Platform (Power Apps, Power Automate, PowerBI) that integrate with other internal business systems (such as ERP and MES systems) when possible
• Create and maintain documentation, standard operating procedures (SOPs), training materials, and governance for both processes and solutions
• Monitor solution performance, troubleshoot issues, and look for areas of continuous improvement
• Track and report on project outcomes, including cost savings, time reductions, quality improvements, and ROI
• Support the launch of a Power Platform Center of Excellence and drive the adoption of citizen development by establishing governance, best practices, training programs, and support frameworks for users

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees