Build trusted, strategic partnerships with state tax teams, gaining deep understanding of their jurisdictional structures and operational models. Serve as the primary bridge between customers and IVIX, translating tax agency requirements and operational pain points into structured technical capabilities and measurable outcomes. Provide tax domain leadership, resolving complex jurisdictional questions and guiding internal product development based on customer needs. Own full end-to-end delivery cycles — from initial Proof of Value (POV) through deployment — managing timelines, milestones, and success criteria to ensure actionable results. Represent the voice of the customer internally by collaborating closely with Product, R&D, Data Solutions, and Sales to drive long-term product improvements. Partner with Sales leadership to identify renewal and expansion opportunities by clearly demonstrating ROI and leveraging client successes. Proactively manage stakeholder expectations, identify risks early, and mitigate friction points to ensure long-term client success.
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Job Type
Full-time
Career Level
Mid Level