About The Position

Build trusted, strategic partnerships with state tax teams, gaining deep understanding of their jurisdictional structures and operational models. Serve as the primary bridge between customers and IVIX, translating tax agency requirements and operational pain points into structured technical capabilities and measurable outcomes. Provide tax domain leadership, resolving complex jurisdictional questions and guiding internal product development based on customer needs. Own full end-to-end delivery cycles — from initial Proof of Value (POV) through deployment — managing timelines, milestones, and success criteria to ensure actionable results. Represent the voice of the customer internally by collaborating closely with Product, R&D, Data Solutions, and Sales to drive long-term product improvements. Partner with Sales leadership to identify renewal and expansion opportunities by clearly demonstrating ROI and leveraging client successes. Proactively manage stakeholder expectations, identify risks early, and mitigate friction points to ensure long-term client success.

Requirements

  • 15+ years of hands-on and management experience in tax enforcement (DOR, IRS, or similar) OR 8+ years of specialized tax consulting experience (e.g., Big Four SALT/Forensics).
  • Demonstrated track record of leading complex investigations or high-stakes audit projects (“Audit DNA”).
  • Strong understanding of regulatory requirements across multiple tax jurisdictions.
  • Client-centric mindset with proven ability to lead sync meetings, manage complex timelines, and align senior stakeholders.
  • Technical curiosity and aptitude to understand AI-driven technology and analytical methodologies (advanced Excel capabilities are highly valued).
  • BA/B.Sc. in a quantitative or business-related discipline (Economics, Accounting, Finance, Statistics, or related fields); advanced degree is a plus.
  • Ability to thrive in a fast-paced, dynamic, and unstructured environment.
  • Strong cultural fluency, emotional intelligence, and relationship-building capabilities across diverse stakeholders.
  • High ownership mentality with the ability to influence without formal authority and execute both independently and collaboratively.
  • Willingness to travel as needed to support US-based clients, with occasional travel to LATAM and Israel.
  • Fluent Spanish – must

Nice To Haves

  • Experience in Sales & Use, Corporate Income, or Nexus investigations is highly valued.

Responsibilities

  • Build trusted, strategic partnerships with state tax teams, gaining deep understanding of their jurisdictional structures and operational models.
  • Serve as the primary bridge between customers and IVIX, translating tax agency requirements and operational pain points into structured technical capabilities and measurable outcomes.
  • Provide tax domain leadership, resolving complex jurisdictional questions and guiding internal product development based on customer needs.
  • Own full end-to-end delivery cycles — from initial Proof of Value (POV) through deployment — managing timelines, milestones, and success criteria to ensure actionable results.
  • Represent the voice of the customer internally by collaborating closely with Product, R&D, Data Solutions, and Sales to drive long-term product improvements.
  • Partner with Sales leadership to identify renewal and expansion opportunities by clearly demonstrating ROI and leveraging client successes.
  • Proactively manage stakeholder expectations, identify risks early, and mitigate friction points to ensure long-term client success.
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