Sr. Solutions Engineer - LATAM

Ironclad

1d•$170,000 - $210,000

About The Position

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. Solution Engineering at Ironclad Solution Engineers (SEs) are Ironclad Sales Team’s pre-sales technical experts. SEs collaborate closely with prospects and Ironclad’s Sales, Implementation, and Product teams, forming a critical technical overlay to the sales and solution evaluation. In this role, you will support our Latin America (LATAM) sales team as we aggressively expand our global presence in this important region. At Ironclad, SEs are creative, value-driven technology experts that love to engage with people. They drive sales through clear communication focusing on customer use cases, technology infrastructure, and solution design. With a comprehensive understanding of Ironclad’s platform, SEs empower prospects to understand how Ironclad can work for them. SEs also help Ironclad improve our platform: the best SEs help capture the most challenging technical requirements observed in the market and translate them into actionable insights for Ironclad’s Product team to develop.

Requirements

Mission-oriented: You’re excited to work on a team that operates at the intersection of human talent and software; you want to put that passion to work in an industry that still skews heavily towards human/manual work. You want to work at a place where you can have an outsized impact.
Exceptional communicator: You’re a strong verbal communicator, able to capture an audience with clear and confident language. You’re energetic, while able to understand and empathize with people even if you have limited subject-matter knowledge of their area of expertise. As this role specifically supports prospects and customers in our Latin American region, language proficiency (written and spoken) in Spanish and Portuguese is critical.
Technically proficient: You’re an expert at technical configuration and familiar with or have an appetite for learning and you recognize that a willingness to develop technical skills is an important part of what makes SEs successful in their role as solution experts.
Team player: You can work effectively in teams of technical and non-technical individuals. You are energized by collaborating with diverse teams.
Independent: You can learn and drive outcomes with minimal supervision. You have a bias toward action and gravitate towards environments where you have an outsized influence on the success of customers and colleagues. You are exceptionally good at making trade-offs based on incomplete data.
Experience: 5+ years of Enterprise Solution Engineering experience
Multilingual Mastery: Native or professional-level fluency (written and spoken) in Portuguese is required. You must be comfortable presenting complex technical architectures, negotiating solution designs, and building rapport with stakeholders in all three languages (English and Portuguese).
Regional Alignment: Ability to maintain a flexible work schedule to ensure high-touch engagement with prospects across various LATAM (i.e Brazil) time zones
Travel: This role will be based in the US, so there will be a need to travel regularly to LATAM countries. Travel is expected to be between 25-50%.

Responsibilities

Listen to prospects' needs and goals. Listening is our #1 strength.
Design, build and deliver executive level custom presentations and demonstrations of the Ironclad platform using a prospect’s own contracts and workflows.
Build strong relationships with prospects to help Ironclad’s most important and strategic prospects evaluate and ultimately select Ironclad.
Collaborate with Account Executives and other internal partners to progress an evaluation forward smoothly.
Work alongside our enterprise architecture team and business value engineers to build cases which support a prospect’s evaluation.
Bring actionable insights back to Ironclad’s Product Team to help us evolve our core product.
Partner with your aligned Sales Leader to support pipeline generating activities and overall team success.

Benefits

Health, dental, and vision insurance
401k
Wellness reimbursement
Take what you need vacation policy
Generous parental leave for both primary and secondary caregivers
OTE Range: $170,000 - $210,000
The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.