Business Solutions Manager

Kinexus Group • Benton Harbor, MI

19h

About The Position

The Business Solutions Manager, in coordination with the Director, Business Solutions, assists with overseeing the operations of the Business Solutions department throughout the Berrien, Cass and Van Buren region, ensuring alignment of programs and services to meet the needs of local employers. This administrative management position involves providing guidance and support to staff to ensure efficient and effective coordination of services between economic developers, educators, community partners, employers, and Michigan Works! programs.
Duties include program planning, assignment of staff functions, coordination of service delivery, program reporting and related activities. Responsibilities are carried out directly, and through supervision of assigned staff, with wide latitude for initiative and independent judgment.

Requirements

• Bachelor’s degree or equivalent combination of training and experience.
• Supervisory skills necessary to effectively manage the daily operations and administration of assigned functions and individuals.
• Ability to apply analytical skills in identifying operational problems and potential solutions.
• Written and verbal skills necessary to prepare and deliver routine/special reports and other required documentation.
• Communication and organizational skills that contribute to a quality work environment and the ability to work as a team.
• Planning and time management skills with the ability to adapt to changing priorities.
• Ability to establish and maintain effective working relationships with employers, general public, supervisors, fellow employees and state and local agencies.
• Ability to organize, prioritize, and maintain confidentiality while providing friendly and employer centered services.

Nice To Haves

• Experience in overseeing employment and training programs/projects.
• Experience preparing grant applications and working with various funding sources.
• Human Resources knowledge.

Responsibilities

• Coordinate the activities of Business Team including but not limited to: employer outreach, education on Michigan Works services, grant management, and employer referral to external partners for additional services.
• Maintain communication with agencies, contractors, employers, training vendors and other resource allocators to ensure optimal operational efficiency and effectiveness of the Business Team in serving employers.
• Coordinate the development and implementation of systems and procedures to assure efficient utilization of resources and achievement of objectives.
• Supervise staff; provide guidance and direction; evaluate staff performance and assess need for training and career development.
• Coordinate the preparation and processing of forms and records; prepare and present special and routine reports, including program evaluations. Review reports and records of activities to ensure progress is being accomplished with program objectives and, if necessary, make modifications/changes.
• Identify Federal, State, and local resources that can be utilized to further program objectives; maintain linkages to enhance cooperative planning and efficient delivery of services.
• Develop program plans, proposals and assist with funding applications for employers.
• Enter data to track business engagement in Salesforce. Prepare routine and special reports as required.
• Attend professional development activities, seminars, and sit on external boards and committees to assist in resolving long-term problems in the business community such as poverty and unemployment.
• Actively participate in continuous quality improvement processes.

Benefits

• A robust Onboarding experience to integrate you into our team
• Team of Teams training in support of the organizational strategies
• Job training and development to ensure you are established and growing in your role
• Cross Operational Meetings with your peers
• Management Commitment to your success
• Flexible & Open
• Competitive Salary & Benefits
• Opportunities for Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager