Business Services Consultant

MMC Group•Columbia, SC

1d•Onsite

About The Position

We are seeking a dynamic and results-driven Business Solutions Consultant (BSC) to serve as the primary liaison between employers and workforce development programs. This role is responsible for building strategic employer partnerships, driving job placement initiatives, and supporting work-based learning programs such as On-the-Job Training (OJT) and Work Experience (WEX). This position plays a critical role in aligning employer workforce needs with qualified program participants while contributing to overall performance metrics through strategic outreach, relationship management, and data-driven decision-making.

Requirements

Bachelor's degree in Business, Workforce Development, Human Services, or related field preferred, equivalent experience considered
Strong problem-solving and critical thinking skills with a solutions-oriented mindset
High level of attention to detail in managing documentation and performance tracking
Excellent communication and relationship-building skills across diverse audiences
Proficiency in Microsoft Office and workforce systems such as SCWOS, Salesforce, or similar platforms
Ability to work independently while contributing to a collaborative, performance-driven team
Valid driver's license, clean driving record, and active auto insurance required
Ability to travel locally between multiple worksite locations

Nice To Haves

Knowledge of WIOA programs, labor market trends, and workforce development systems is a strong plus

Responsibilities

Develop and maintain strong relationships with employers, industry partners, and economic development organizations
Identify workforce trends and employer hiring needs to align opportunities with participant career goals
Conduct outreach to promote workforce services, including OJT, WEX, and direct hire placements
Address employer concerns and resolve placement challenges through effective problem-solving
Plan and facilitate employer engagement events such as job fairs, hiring events, and industry roundtables
Partner with internal teams to ensure participants are job-ready through resume support, interview preparation, and skills alignment
Support employers with candidate screening, hiring processes, and onboarding coordination
Maintain accurate documentation of employer agreements, activities, and placement outcomes within case management systems (e.g., SCWOS)
Track, verify, and report performance metrics in compliance with program requirements
Conduct follow-ups with employers and participants to monitor retention and satisfaction
Stay informed on labor market trends, in-demand industries, and training resources
Ensure all activities align with federal, state, and local workforce development regulations
Meet or exceed targets related to job placements, employer engagement, and OJT/WEX program utilization
Maintain proactive and consistent communication with internal teams and external partners
Demonstrate initiative, accountability, and strategic thinking in outreach and service delivery