Business Solutions Analyst III

Frank Winston Crum Insurance • Clearwater, FL

23d

About The Position

We are excited to announce our search for a full-time Business Solutions Analyst III ! In this role, you will have the opportunity to impact the FrankCrum business everyday by taking an active leading role in supporting the various applications used by Frank Winston Crum Insurance.

Requirements

• Bachelor’s degree in business, technology, mathematics, or related field (or equivalent experience).
• 5–7+ years of business analysis experience in P&C Insurance (or equivalent), with significant exposure to complex projects and cross-system processes.
• Experience working in Agile and hybrid environments (sprints, releases, and Stage-Gate milestones).
• Strong analytical skills, including comfort with data, metrics, and KPIs to inform decisions and measure outcomes.

Responsibilities

• Leads cross-functional discovery for complex initiatives involving multiple business units and systems (e.g., multi-state product rollouts, major rating changes, new distribution or servicing capabilities).
• Clarifies business goals/needs and desired outcomes before solutioning, ensuring alignment to FWCI’s strategic goals and value map.
• Models end-to-end processes and value streams, identifying friction, handoff issues, and controls; recommend future-state designs.
• Defines detailed business rules, data requirements, and non-functional expectations (performance, controls, regulatory/compliance needs).
• Partners with Product Owners or business leads and project leaders to shape scope, MVP definitions, and phased delivery plans.
• Leads UAT strategy for complex releases, including risk-based testing, integration scenarios, and coordination across multiple teams.
• Serves as a key liaison between Business and Technology, ensuring “checks and balances” while maintaining true ownership of business requirements.
• Leads cross-functional discovery; drives decision-making with structured options.
• Model’s end-to-end processes and value streams; identifies control points and risks.
• Mentors BA I and BA II team members; reviews artifacts, shares best practices, and helps uplift team capabilities.
• Guides diverse stakeholders toward decisions and shared understanding.
• Knowledge of broad P&C value chain (distribution → quote/bind → issuance → billing/service) and regulatory considerations.
• Knowledge of core insurance domains (policy admin, rating, billing, portals, data/reporting) and the relationships between them.

Benefits

• Health Insurance is zero dollar paycheck cost for employee's coverage and only one-hundred-ninety-five dollars a month for family!
• Dental and Vision Insurance
• Short Term Disability and Term Life Insurance at no cost to the employee
• Long Term Disability and Voluntary Term Life Insurance
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
• 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
• Employee Assistance Program at no cost to the employee
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement
• Health Savings Account funded by FrankCrum
• Paid time off and holiday pay
• Education reimbursement up to five thousand two hundred fifty dollars tax free per calendar year
• PTO cash out
• Tickets at Work
• Access to the Corporate America Family Credit Union
• Employee and client referral bonus programs
• Paid volunteer time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees