Business Services Representative

Wynn Resorts•Las Vegas, NV

49d

About The Position

The Business Services Representative is responsible for meeting the business service needs of resort guests and visitors. Participating in the overall operations of the Business Services Center and Package Room Sort, organize, and distribute incoming mail and packages, as well as prepare and process outgoing mail for delivery Performs general clerical duties including photocopying, faxing, scanning, and filing Politely gives consistent, timely and accurate information and finds answers when unsure. Demonstrates Wynn's core values when interacting guests Communicates in a friendly, respectful and understandable manner Resolve guest complaints within scope of authority; otherwise, refer the matter to management Perform all other job-related duties as requested

Requirements

Prior experience in retail sales
Previous experience with mail/shipping processes. Experience with UPS World Ship; FedEx ship Manager preferred
Minimum of two (2) years' experience in a high-volume hotel
High school diploma, GED, or equivalent
Demonstrated computer skills and proficiency in Microsoft office (Word, Excel, and PowerPoint).
Must be 21 years of age or older

Responsibilities

Participating in the overall operations of the Business Services Center and Package Room
Sort, organize, and distribute incoming mail and packages, as well as prepare and process outgoing mail for delivery
Performs general clerical duties including photocopying, faxing, scanning, and filing
Politely gives consistent, timely and accurate information and finds answers when unsure. Demonstrates Wynn's core values when interacting guests
Communicates in a friendly, respectful and understandable manner
Resolve guest complaints within scope of authority; otherwise, refer the matter to management
Perform all other job-related duties as requested

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume