Business Services Rep

EDSI (Educational Data Systems, Inc.)

About The Position

Overall responsibility for building business relationships with current, former, and new employers that lead to employment, On-the-Job Training, and Work Experience for youth participants. As the Business Services Representative, you will provide excellent customer-centered services designed to enhance and re-engage job seekers into the workforce, while working closely with the Youth Career Advisor Team to ensure that sustainable career opportunities are available for all jobseekers. This position requires you to understand the needs of employers, build business relationships with prospective employers, and identify appropriate employment opportunities for youth program participants.

Requirements

Customer service experience required
Must be comfortable making presentations to large groups of people
Must be able to work independently with little or no supervision
Good interpersonal skills
Must be computer literate
Valid driver’s license, clean driving records, and automobile required
75% travel required between service counties: Lee, Chatham, and Wake

Nice To Haves

Bachelor’s Degree preferred
Marketing and sales experience preferred

Responsibilities

Create, generate, and submit job orders
Continually review business opportunities
Contact employers by phone or in-person and attempt to schedule face-to-face meetings
Perform initial and follow-up client visits as necessary
Develop and execute a marketing/advertising plan
Educate employers on Career Center services
Provide employer database technical assistance
Follow up with EDSI/NCWorks employees to ensure that client expectations are met
Develop a network for potential business leads
Represent EDSI/NCWorks at conferences, meetings, and selected social functions as required
Network at Chamber of Commerce and other business events to develop business leads
Enter employer information into all appropriate databases and monitor employer activities
Provide target estimates or goals and periodic progress reports
Understand and analyze local labor market information
Schedule face-to-face meetings with employers to provide additional support and strengthen business relationships