Business Relationship Manager

Donegal Insurance Group • Lancaster/Reading/Allentown, PA

7d • $90,000 - $120,000

About The Position

Donegal Insurance Group has an opening for a Business Relationship Manager for the state of Pennsylvania, specifically handling a territory comprising of agencies in the Central and Eastern part of the State. As a member of our Marketing team, this position works to increase quote activity, written premium and improve retention while maintaining a high level of customer satisfaction and profitability through the independent agency system.

Requirements

• Bachelor degree or equivalent experience in marketing, business administration or related field
• Minimum of 3 to 5 years of property and casualty insurance marketing experience
• Knowledge of the independent agency system, comfortable working with larger commercial agencies, and familiar with agents within the territory
• Strong commercial lines insurance experience and knowledge preferred
• Ability to work independently and highly motivated
• Continuing education and insurance designations highly preferred

Responsibilities

• Responsible for prospecting and appointment of agents in order to build a strong distribution channel.
• Provide training to agencies on new programs and services in order to assist the agent in achieving their established goals and objectives with the company.
• Effectively communicate Donegal Companies’ corporate goals, products, rules, rates, and incentives to agents to achieve a profitable book of business and build a strong business relationship.
• Provide personalized attention on sales calls to ensure optimum position within the Agency.
• Effectively communicate with each agency on the types of commercial lines business we are interested in quoting.
• Responsible for directing agents to utilize Donegal’s WritePro and WriteBiz systems, and generating personal lines quote activity.
• Will provide Commercial quotes to assist agents
• Work closely with individual agents in order to generate new commercial lines business opportunities.
• Develop individual Agency Plans, which include the financial objectives for the specific agent to include premium, loss ratio, new and renewal policy count goals.
• Discussions held frequently with Agents to review their progress versus plan toward their goals.
• Analyze agency profitability for each agent within their assigned territory.
• Develops and implements agency action plans to meet financial and strategic goals and any corrective actions as needed. May include training, re-underwriting, rehabilitation programs, mergers or agency termination.
• Works closely with underwriting to implement corrective actions with agents as needed.
• Facilitate at least two agency reviews each year with underwriting to review the agent’s performance as compared to the established goals and implements correctives measures as needed.
• Responsible for marketing company products and services. This includes a working knowledge of the interface capabilities of our company, monitoring of agency activity and arranging training of new products and services.
• Routinely visit agents in assigned territory and prospect for quality agency appointments.

Benefits

• Medical, Dental, and Vision Coverage : Available to you and your dependents. Coverage begins the first of the month after start date.
• 401(k) with the first 3% matched at 100% : the next 6% is matched at 50%
• Paid Time Off : Paid vacation, sick days, paid holidays, & bereavement days
• Career Development : Including college partnership discounts and industry designation(s) reimbursements
• Additional benefits include company-paid basic life insurance; short & long-term disability insurance; employee stock purchase plan; and employee assistance program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees