Business Relationship Manager - Industrial Water Treatment

Diversey•United States of America, ME

29d•Remote

About The Position

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.com or follow us on social media. We’re looking for a skilled Business Relationship Manager to build impactful customer partnerships, uncover growth opportunities, and provide technical leadership across key applications in our region. If you're driven by solving complex challenges and supporting customers with high‑value solutions, this role is for you.

Requirements

Strong relationship‑building skills with the ability to influence and collaborate at senior customer levels.
Proven experience in account management, business development, or a similar customer‑facing role.
Technical background or hands‑on experience in industrial water treatment, pulp & paper, recovery boiler, cooling, or wastewater applications (strongly preferred).
Ability to translate technical insight into customer value and commercial success.
A passion for coaching, team development, and driving customer satisfaction.
Valid driver's license and acceptable motor vehicle record
HS Diploma or GED (college degree preferred)

Responsibilities

Strategic Customer Management Build and maintain strong, long-term relationships with senior-level decision makers and influencers across an assigned portfolio.
Serve as a trusted advisor by deeply understanding customer goals and aligning them with our products, services, and technical capabilities.
Lead regular strategy and review meetings with customer leadership teams to identify needs, risks, and growth opportunities.
Sales Growth & Opportunity Development Identify, develop, and close new sales opportunities within existing and new accounts.
Increase revenue per account by positioning the full value of our solutions and expanding share of wallet.
Drive demand and raise brand visibility within your customer base.
Technical Expertise & Regional Support Support field trials across the region, ensuring proper execution, measurement, and communication of results.
Provide technical coaching and development for employees in key specialty areas, including Recovery boiler applications, Cooling systems, and Wastewater treatment Serve as a subject matter resource to help teams troubleshoot, optimize, and deliver superior customer outcomes.