Business Relationship Management Intern
About The Position
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S . Our employees form the heart and soul of fulfilling our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. Join us and support CSAA Insurance Group, a AAA Insurer, in achieving our goals. Internship Summary: We are actively hiring for an IT Business Relationship Management Intern (BRM)! This summer, we are looking for motivated individuals looking to begin a career in our IT Core Insurance Systems and Solutions department to support our Business Relationship Management team. The IBRM role is critical for ensuring that the organization's applications and platforms are effectively leveraged to drive business success and enhance efficiency. They act as a tactical partner, bridging the gap between the business and IT to maximize the value derived from these essential technology investments. CSAA Internship Program: As an intern, you will participate in an 11-week summer internship experience with an emphasis on hands-on learning and real-world immersion into our business. Our interns participate in professional development and job-specific training and plenty of networking opportunities to gain deep understanding of their role and department while also broadening their knowledge of CSAA’s business. We offer an Intern Innovation Challenge, executive meet and greets, community service opportunities, and social bonding activities to help you stay connected. If you’re interested to learn more about our Intern Program, click here . Internship Details: The anticipated dates of our 2026 summer internship will be May 26, 2026 – August 7, 2026. This role is remote. The anticipated hourly rate for this role is $27.00
Requirements
- Current undergraduate student pursuing a degree in Management Information Systems or other relevant business or technical majors
- Rising juniors and seniors ideally graduating within 1-2 semesters such as December 2026 or May 2027.
- Practical knowledge in IT applications and platforms
- Understanding of software development life cycle (SDLC) and project management methodologies.
- Ability to analyze and interpret data to support business decisions.
- Excellent verbal and written communication skills to interact with both technical and non-technical stakeholders.
- Ability to explain complex technical concepts in simple terms.
- Must have authorization to work indefinitely in the US.
Nice To Haves
- Experience with data extraction and analysis using SQL, and data visualization techniques
Responsibilities
- Collaborate with project managers and IT teams on projects related to the implementation, upgrade, or enhancement of applications and platforms.
- Assist in gathering business requirements from stakeholders, including Business Relationship Manager and Business Systems Analyst, and document them in a clear and concise manner.
- Ensure that business requirements are accurately translated into technical specifications and that projects deliver the expected business outcomes.
- Maintain accurate and up-to-date documentation, including technical requirements, design, and user stories.
- Track and report on the value realized, including improvements in efficiency, decision-making, and user satisfaction.
Benefits
- We offer 401(k) Plan with a company match, employee rewards and recognition, paid time off and holidays, product discounts, and much more.
- Please note that this role does not offer a performance bonus.
