Business Project Manager

MassMutual Financial Group • Springfield, MA

42d

About The Position

The MassMutual Distribution Platforms, Readiness & Strategy (DPR&S) team is seeking an experienced Business Project Manager to lead medium-scale and complex initiatives. In this role, you will report to the Head of Advisor360 Strategy and Program Management and operate within a matrixed environment, collaborating with internal and external partners to deliver solutions that enhance growth and efficiency for advisors and the Home Office. Through strategic execution and strong partnership, you will help drive meaningful, timely value across the organization. The Team Join a small, dynamic, and collaborative team dedicated to delivering innovative distribution technology solutions for MassMutual advisors. Our team is focused on driving efficiency and advancing both Distribution and Wealth Management organizations. With our nimble structure, we work closely together to achieve consistent success while supporting one another. Above all, we prioritize helping individuals balance work and life in ways that foster personal and professional growth. The Impact: As a Business Project Manager your responsibilities will include the following:

Requirements

• Bachelor's degree.
• 7+ years of managing and driving the execution of medium to large-scale, complex projects.
• 5+ years of business program management experience.
• Due to the nature of the position, as part of our background check process, candidates must be able to pass a non-registered fingerprinted background check to qualify as a fingerprinted person under FINRA.

Nice To Haves

• Proven experience leading business and technical projects within the Insurance or Wealth Management industry.
• Proficiency in Excel, project management tools, and Visio.
• Hands-on experience managing projects involving customer relationship management (CRM) software.
• Exceptional interpersonal, communication, and presentation skills.
• Strong conflict resolution, coordination, and planning abilities when working with cross-functional teams.
• Sound judgment to balance business objectives with regulatory and compliance requirements.
• Demonstrated success partnering with internal technical teams and external vendors.

Responsibilities

• Drive the timely delivery of platform enhancements and complex initiatives.
• Collaborate with internal and external subject matter experts (business, technical, compliance, communications, vendors, etc.) to define and execute delivery plans.
• Maintain accountability to key stakeholders by providing clear, consistent progress updates.
• Develop a strong understanding of impacted business processes to inform project approach.
• Define and manage detailed project plans to ensure alignment and execution.
• Lead the team in resolving issues quickly to minimize schedule impact.
• Manage priorities and resolve conflicts to prevent delays.
• Implement strategies that ensure projects are delivered on time and within budget.
• Standardize and leverage tools and documentation across all projects.
• Communicate effectively with targeted audiences to drive awareness and engagement.
• Successfully manage multiple projects simultaneously in a fast-paced environment.

Benefits

• Regular meetings with the A360 Strategy & Program Management team
• Focused one-on-one meetings with your manager
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Number of Employees: 5,001-10,000 employees