Business Project Advisor

Cigna Group•Philadelphia, PA

19d

About The Position

The Business Project Advisor is responsible for managing and supporting business projects and operational tools, with a primary focus on VERA and additional responsibility for Excel‑based standalone tools. The role supports the full lifecycle of business solutions, including requirements definition, development activities, testing support, implementation, and ongoing operational support. This position partners with business teams, IT, and production support to ensure tools are stable, well‑documented, and aligned with business processes. The Advisor contributes to incremental improvements in change management efficiency, including documentation, version control, testing coordination, and release readiness.

Requirements

4+ years of work experience in actuarial science, underwriting, business analytics or related field required
Demonstrated experience supporting business projects or moderately complex operational/production tools strongly required
Strong proficiency with Microsoft Excel and VBA, including complex workbooks and business logic
Working knowledge of Oracle, Oracle APEX, and SQL Server to support business requirements across multiple systems and applications
Experience coordinating requirements, testing, and implementation activities
Working knowledge of change management and project lifecycle practices
Ability to work independently within established processes and standards
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Responsibilities

VERA / Excel Standalone Tools Support Support the development, enhancement, and maintenance of VERA as well as additional Excel‑based standalone tools used in the Cigna Healthcare US Employer business Sales Underwriting and Pricing process
Coordinate enhancements, fixes, and updates to Excel‑based business tools in partnership with technical teams as needed
Validate functionality through testing and support user acceptance testing (UAT)
Provide operational support, including issue tracking, analysis, and resolution coordination
Provide production support by investigating defects, identifying root cause, and implementing fixes in partnership with technical teams
Support change governance activities, including intake/triage, risk/impact assessment, and scheduling across stakeholders
Update user guides and operating procedures and coordinate knowledge transfer to ensure changes are adopted and supported
Change Management & Process Improvement Support adherence to established change management and release practices
Assist with documentation, version tracking, and implementation readiness activities
Identify opportunities to improve efficiency, reduce manual effort, and strengthen controls within owned tools
Coordinate release communications, cutover checklists, and post‑release validation with business and technical partners
Maintain clear requirements, test evidence, using standard templates in Jira
Track and report key change metrics (defects, rework, cycle time) to inform continuous improvement and control enhancements