Business Product Officer -Practice Solutions

Bank of America • Westerville, OH

5d • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for handling new and existing Practice Solutions clients, as a point of contact for identifying, fulfilling and servicing banking products. Key responsibilities include ensuring the success of the client by providing product knowledge and a positive experience with all banking products as they grow their business. Job expectations include working closely with clients, internal partners and servicing teams, and understanding, recommending, and fulfilling appropriate products for the client based on business needs.

Requirements

• Two or more years of client service experience in financial services; preferred candidates will have Practice Solutions and/or Programs experience
• Bachelor’s degree, or equivalent work experience; preferred candidates will have a degree in Business (Finance, Marketing, etc.)
• Account Management
• Business Development
• Pipeline Management
• Adaptability
• Collaboration
• Market Analysis
• Relationship Building

Nice To Haves

• Proven excellent verbal and written communication skills
• Proven organizational and time management skills
• Demonstrated ability to analyze issues and develop solutions
• Proven experience working in a fast-paced environment as part of a larger team
• Proven experience developing rapport with clients, colleagues and other business partners
• Excellent MS Office (Word/Excel/PowerPoint/Outlook) experience

Responsibilities

• Communicates with clients to identify potential banking products based on business needs
• Collects and prepares documents for banking product fulfillment
• Routes servicing requests to appropriate fulfillment teams
• Processes and performs servicing related tasks on banking products, as requested by client
• Performs basic demand deposit account maintenance including check orders, external name changes, and signature card creation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level