Business Process Owner & Manager- Food Safety and Quality Management (FSQ) Systems
About The Position
The Business Process Owner & Manager – Food Safety & Quality (FSQ) Management Systems is accountable for end-to-end FSQ business processes, outcomes, and compliance enabled by digital systems across Jack Link’s manufacturing and support operations. In addition to owning FSQ process standards and performance, this role leads and develops a team responsible for FSQ process execution, enablement, and continuous improvement. The role provides clear direction, prioritization, and coaching to ensure consistent adoption of standard processes across plants. This role partners closely with IT Business Relationship Managers (BRMs), Enterprise Architecture, Analytics, and Delivery teams to ensure business requirements are translated into scalable and compliant technology solutions.
Requirements
- Required Education: Bachelor’s degree in Supply Chain, Food Science, Quality, Information Systems, or a related field, or equivalent experience
- Required Experience: 7+ years of experience in Food Safety, Quality, or Manufacturing Operations
- Demonstrated experience owning or leading business processes in regulated food manufacturing environments
- Strong working knowledge of FSQ-related systems, such as: SAP S/4HANA Quality Management Electronic FSQ platforms (e.g., SafetyChain, RedZone, Pillir, similar)
- Proven experience with: FSQ compliance programs Audit preparation and execution Batch traceability and non-conformance management
- Strong analytical, communication, and stakeholder-engagement skills
- Experience partnering with IT teams on large-scale system initiatives
Nice To Haves
- SAP or Six Sigma certification
- Experience operating in multi-plant manufacturing environments
Responsibilities
- Business Process Ownership & Governance
- People Leadership & Direction
- Business Requirements & IT Partnership
- FSQ Process Optimization & Enablement
- SAP S/4HANA Quality Management (QM) & Integrated Processes
- Product Lifecycle Management (PLM)
- Electronic Forms & Process Enablement
- Reporting, Insights & Performance Management
- Change Enablement & Capability Building
Benefits
- Jack Link’s provides a variety of benefits to eligible Team Members, including medical, dental and vision benefits, life and disability insurance, 401k participation, paid holidays, and paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
