Business Process Manager - TS/SCI with Polygraph
About The Position
Contribute to the strategic direction of the business and support impactful mission outcomes as a Business Process Manager at GDIT. Here, you’ll enable the success of the most critical government missions and the growth of a meaningful career in Program Management. MEANINGFUL WORK AND PERSONAL IMPACT As a Business Process Manager, the work you’ll do at GDIT will be impactful to the mission: Extract and transform raw data into clean, actionable datasets using CSV exports and Excel, ensuring high data quality and accuracy. Partner with employees to capture user needs and translate them into clear, strategic recommendations for system enhancements and expanded capabilities. Serve as a key liaison, ensuring development teams fully understand business processes, priorities, and technical requirements. Prepare polished business metrics, reports, and infographics aligned with client’s standards, and continuously assess reporting tools to recommend capability improvements. Evaluate current knowledge‑management practices, identify best practices, guide implementation efforts, and monitor long‑term effectiveness and upkeep. Maintain and update system user documentation, training resources, and business processes Identify and propose improvements that streamline business processes—both manual and system‑automated—to increase efficiency and consistency. Deliver onboarding briefings, provide system training, and offer ongoing guidance to ensure employees effectively use tools and follow case‑management standards.
Requirements
- Education: Bachelor’s Degree or the equivalent combination of education, technical certifications or training, or work experience.
- Experience: 5+ years of related experience
- Technical skills: Advanced proficiency in Excel and Tableau, including formula development and basic coding to enhance analytical capabilities.
- Data Validation experience
- Workplace compliance experience
- Skilled in creating clear, visually compelling infographics in Excel and Tableau aligned with core design best practices.
- Experience writing technical requirements and user stories to support workflow application development.
- Strong communicator with the ability to deliver briefings, provide instruction, and produce onboarding and user‑support materials.
- Experience conducting small‑scale business process analyses to identify integration and efficiency improvements.
- Proven ability to define, communicate, and implement metrics‑driven process improvements vetted by stakeholders.
- Experience recommending and facilitating the adoption of comprehensive, multi‑modal knowledge management practices.
- Security clearance level: TS/SCI with Polygraph
- US citizenship required
Responsibilities
- Extract and transform raw data into clean, actionable datasets using CSV exports and Excel, ensuring high data quality and accuracy.
- Partner with employees to capture user needs and translate them into clear, strategic recommendations for system enhancements and expanded capabilities.
- Serve as a key liaison, ensuring development teams fully understand business processes, priorities, and technical requirements.
- Prepare polished business metrics, reports, and infographics aligned with client’s standards, and continuously assess reporting tools to recommend capability improvements.
- Evaluate current knowledge‑management practices, identify best practices, guide implementation efforts, and monitor long‑term effectiveness and upkeep.
- Maintain and update system user documentation, training resources, and business processes
- Identify and propose improvements that streamline business processes—both manual and system‑automated—to increase efficiency and consistency.
- Deliver onboarding briefings, provide system training, and offer ongoing guidance to ensure employees effectively use tools and follow case‑management standards.
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay and paid time off
- Full flex work weeks where possible
- A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
