Business Process Manager I

TD • Atlanta, GA

1d

About The Position

The Business Process Manager 1 provides specialized business management guidance and support for a functional area and implement policies/processes and/or initiatives to meet business management, strategy, and governance objectives. May provide complex reporting, analysis, and assessments at the functional or enterprise level. Depth & Scope: Works independently as the senior analyst /subject matter expert and may coach and educate others Considered a subject matter expert within a given area Oversees and/or independently performs tasks from end to end Focus on short to medium -term issues (e.g., monthly-quarterly)

Requirements

• Undergraduate degree
• 5 + years relevant experience

Nice To Haves

• Own end-to-end procedure lifecycle (intake, drafting, review, approval, publication, retirement)
• Translate laws, regulations, and policies into clear, executable procedures
• Experience with GRC tools, DMS platforms, and SharePoint
• Preferred certifications: CRCM, CAMS, CRISC, CISA, Lean Six Sigma
• Detail-oriented with strong judgment
• Comfortable challenging and influencing stakeholders
• Organized, decisive, and enterprise-minded
• Calm under regulatory pressure

Responsibilities

• Provides specialized business management related advice/support to management / leadership and respective teams for area(s) of specialization with industry, external and internal, enterprise and business awareness; understand trends, identify issues and opportunities and provide recommended action to management
• Leads on the implementation of initiatives in support of the overall business/function strategy
• Manages a set of business management work activities requiring coordination across multiple areas
• Supports / manages the integrated implementation of policies/processes / procedures / changes across multiple functional areas
• Provides subject matter expertise and/or input to projects/initiatives as a representative for area of specialization, and where necessary participate in identifying, designing and testing solutions and supporting implementation activities
• May develop and provide complex reporting, analysis, and assessments at the functional or enterprise level
• Develops and delivers presentations/communications to management or broader audience
• Adheres to internal policies/procedures and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying potential opportunities to improve operational efficiencies
• Identifies variances and contributes to the analysis, due diligence and implementation of initiatives and/or business operations within defined area of responsibility
• Supports development and/or/implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency, and effectiveness
• Continuously enhances knowledge/expertise in own area
• Keeps current on emerging trends/developments and grow knowledge of the business, analytical tools and techniques
• Prioritizes and manages own workload to deliver quality results and meets assigned timelines
• Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely interest
• Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency
• Establishes effective relationships across multiple business and technology partners, program and project managers
• Participates in knowledge transfer within the team and business units

Benefits

• Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level