Business Process Expertise Manager

Dow•Midland, MI

About The Position

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. About you and this role Dow has an exciting opportunity for a Global ISC Business Process Expertise Manager (BPX), aligned to the Capability Management Site Logistics & External Manufacturing Team. This role can be located in Midland, MI, Freeport, TX, or Houston, TX. As part of the Capability Management Team, you will provide expertise in the Site Logistics and External Manufacturing space, supporting businesses and sites in the development and implementation of solutions for current and future capability needs. In this role you will: Assist in defining work process and system solutions, executing against strategy, utilizing design principles, through collaboration with global and regional peers and business and functional stakeholders. Ensure adherence to compliance and regulatory requirements and provide ongoing training, support and design enhancements across strategic solutions utilized by our partners. Work under the functional guidance of a Global Business Process Leader and be a member of a team of global and regional Business Process Experts. Collaborate with other Business Process Teams, both within and outside of ISC as well as counterparts within the I/S organization. Act as a subject matter expert responsible for providing deep functional and SAP user expertise for work processes, applications and products aligned with and/or utilized by Logistics, preferably with experience in Logistics Operations and Material Flow.

Requirements

A minimum of a Bachelor’s degree in Supply Chain, Business, Engineering, related field or relevant military experience at an E5 rank/Petty Officer 2nd Class or higher is required.
A minimum of 3 years of Integrated Supply Chain or relevant experience.
A minimum requirement for this position is the ability to work legally in the United States.
No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Nice To Haves

Working knowledge of ERP systems
Certifications in forecasting and supply chain (CPIM, CSCP, CPF)
Auto ID experience

Responsibilities

Drive work stream/sub-process level activities as needed to support their respective areas.
Collaborate and participate in strategy definition with global peers, regional teams, business and functional stakeholders.
Provide ongoing training, support, design enhancements.
Interface with DSS for system development, support and issue resolution of regional requirements.
Define and document Global Work Process and System Solutions, continuous improvements and manage the implementation of it across the globe.
Resolve issues, explain functionality, gather Global Work Process requirement changes, and ensure work process knowledge transfer.
Accountable to possess in-depth understanding and knowledge of the work process, systems, tools and metrics.
Support corporate initiatives and projects executed by the DSS organization, which may include requirements gathering, evaluation, testing set up and execution, data transition and migration activities, and implementation.
Monitor consistency between promised and delivered value to our customers.
Identify gaps in Global Work Processes driven from external best practices and new emerging technologies.
Lead projects that are cross-functional/business/area/work process in nature, either individually or under the guidance of a Business Process Leader.
Participate in Corporate initiatives and projects executed by the CM organization, which may include requirements gathering, evaluation, testing set up and execution, data transition and migration activities, and implementation.

Benefits

Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
Employee stock purchase programs (availability varies depending on location).
Student Debt Retirement Savings Match Program (U.S. only). Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
Competitive yearly vacation allowance.
Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
Paid time off to care for family members who are sick or injured.
Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
On-site fitness facilities to help stay healthy and active (availability varies depending on location).
Employee discounts for online shopping, cinema tickets, gym memberships and more.
Additionally, some of our locations might offer:
Transportation allowance (availability varies depending on location)
Meal subsidiaries/vouchers (availability varies depending on location)
Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)