Business Process Design & Improvement Analyst II - Order to Cash

Cox Communications • Atlanta, GA

9d • Hybrid

About The Position

Cox Automotive is hiring a Business Process Design & Improvement Analyst II - Order to Cash. This position will be responsible for supporting all aspects of centralized Cox Automotive Enterprise Finance and Accounting (EF&A) Order to Cash (O2C) process excellence. The Order to Cash scope includes Billing, Credit, Collections, Reimbursements, Cash Application and Reporting. This position will focus on process centralization, standardization, and optimization for Cox Automotive billing functions across policies, process, data, reporting, systems security, compliance, and financial controls. This role will also support key strategic initiatives and will build a culture of continuous process improvement within the EF&A Order to Cash functions. This position will also help to meet Cox Automotive’s strategic goals by developing plans, driving objectives, collaborating with business stakeholders, and aligning appropriate resources. The ideal candidate will have revenue operations, continuous process improvement, change management, project management, governance, and communication experience.

Requirements

• Bachelor's Degree with 2+ years of experience in related fields (i.e., business analysis, finance, accounting, process improvement, etc.). A candidate may also have a Master's Degree with generally 1 year of experience. A non-degreed candidate will have 6+ years’ of relative experience.
• Demonstrated problem solving and analytical thinking skills.
• Excellent interpersonal, presentation, and collaborative skills to work effectively with teams throughout organization.
• Must be comfortable working in situations that may be unfamiliar but can find solutions with support.
• Ability to work effectively under pressure, and shift priorities quickly as required and rapidly adapt to changing environments
• Strong computer skills and proficient use of Excel, Word, PowerPoint
• Strong knowledge of Oracle Financials, SAP, and other billing systems

Nice To Haves

• Basic understanding of the implications of emerging technologies.
• Exhibits a proactive approach to problem-solving and a keen interest in continuously expanding their knowledge base.
• Demonstrated ability to ask insightful questions, explore new ideas, and seek out innovative solutions is highly preferred.
• Experience with continuous improvement and project management – Six Sigma Green Belt and/or PMP a plus

Responsibilities

• Support day-to-day activities of the O2C process excellence function
• Provides Business Process Design & Improvement support within a defined organizational area or for assigned processes or process components.
• Engages with functional / operational leaders to understand business systems, processes, objectives, challenges, and areas for improvement.
• Establish & provide metrics for process measurement, identifying areas for improvement.
• Designs process diagrams and evaluate current processes.
• Measures performance against process requirements.
• Helps support the project team by delivering consistent, timely deployment of changes, capturing risks, minimizing disruptions, and ensuring successful implementation.

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level