Business Process Consultant

Centene Corporation

5d•Remote

About The Position

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: The Business Process Consultant leads large scale, cross-functional initiatives. Assists business case development for those proposed initiatives to which are assigned to ensure adequate assessment of opportunities, risks and return on investment. Facilitates the optimization of business unit performance by enhancing alignment of policy, process and technology and designing/implementing for future business needs as well. Leads large scale, cross-functional initiatives that are intended to drive performance improvement, financial gains, customer satisfaction and improved compliance. Provides policy guidance on assigned initiatives so that end-to-end processes are considered for maximizing effective implementation. Organizes work teams, drives consensus and ensures end-to-end policy/process integrity to accomplish project work including: identification and confirmation of participants, establishment of a project plan, consistent work team engagement and productivity, meeting facilitation, consensus building, recommendation documentation and implementation oversight. Performs detailed analysis of data, workflows, policies, procedures, organization of staff, skills and offer potential solutions in order to execute initiatives. Supports the project work by utilizing project management software such as, but not limited to, Excel, PowerPoint, Visio, and Microsoft Project. Leads all levels of staff who are responsible for initiatives included in the company’s operating plan in order to support their success, development and effective completion and communication of their initiatives. Assists other project leaders in specific areas as needed such as facilitation, analysis, process mapping, brain-storming, project management issues, etc. Writes and delivers communication to all levels of organization to ensure support, awareness and effectiveness of process improvement initiatives. Possesses and utilizes knowledge and experience leveraging IT solutions. Provides other related support as needed to improve the performance of the business. Performs other duties as assigned Complies with all policies and standards

Requirements

Bachelor's Degree in a related field or equivalent experience required
5+ years health care, insurance or related experience required
Demonstrated experience and skill in training, presenting and facilitating required

Nice To Haves

Master's Degree in a related field preferred

Responsibilities

Leads large scale, cross-functional initiatives.
Assists business case development for those proposed initiatives to which are assigned to ensure adequate assessment of opportunities, risks and return on investment.
Facilitates the optimization of business unit performance by enhancing alignment of policy, process and technology and designing/implementing for future business needs as well.
Leads large scale, cross-functional initiatives that are intended to drive performance improvement, financial gains, customer satisfaction and improved compliance.
Provides policy guidance on assigned initiatives so that end-to-end processes are considered for maximizing effective implementation.
Organizes work teams, drives consensus and ensures end-to-end policy/process integrity to accomplish project work including: identification and confirmation of participants, establishment of a project plan, consistent work team engagement and productivity, meeting facilitation, consensus building, recommendation documentation and implementation oversight.
Performs detailed analysis of data, workflows, policies, procedures, organization of staff, skills and offer potential solutions in order to execute initiatives.
Supports the project work by utilizing project management software such as, but not limited to, Excel, PowerPoint, Visio, and Microsoft Project.
Leads all levels of staff who are responsible for initiatives included in the company’s operating plan in order to support their success, development and effective completion and communication of their initiatives.
Assists other project leaders in specific areas as needed such as facilitation, analysis, process mapping, brain-storming, project management issues, etc.
Writes and delivers communication to all levels of organization to ensure support, awareness and effectiveness of process improvement initiatives.
Possesses and utilizes knowledge and experience leveraging IT solutions.
Provides other related support as needed to improve the performance of the business.
Performs other duties as assigned
Complies with all policies and standards