Business Process / Automation Engineer (SME)

Symposit LLC•Washington, DC

19h•$120,000 - $145,000•Hybrid

About The Position

The Business Process / Automation Engineer (SME) supports analysis, redesign, and automation of business and IT processes to improve efficiency, transparency, and decision-making. This role leads process mapping, automation identification, and implementation activities aligned to mission outcomes.

Requirements

Bachelor’s degree required
8–10+ years of experience in business process engineering and automation
Experience supporting federal IT or operational environments
Strong facilitation, analysis, and stakeholder communication skills

Nice To Haves

Experience with Power BI, Power Automate, Powershell, Python, etc
Experience with workflow automation tools
Familiarity with federal governance

Responsibilities

Analyze existing (as-is) business and IT processes to identify inefficiencies, risks, redundancies, and automation opportunities
Facilitate stakeholder workshops and working sessions to capture current-state processes and requirements
Develop future-state (to-be) process models aligned to mission outcomes, governance needs, and automation opportunities
Produce detailed process documentation including narratives, workflows, SOPs, and procedural guides
Conduct gap analyses comparing current processes to desired future states and best practices
Define and support implementation of process improvement and automation initiatives, including workflow designs and configuration artifacts
Develop business requirements documentation to support automation and system enhancements
Define KPIs and performance metrics to measure effectiveness of redesigned and automated processes
Support testing, validation, and adoption of automated workflows
Present findings, recommendations, and process impacts to leadership and stakeholders